Knapp Contoller

**Listing reference**: 018385**Listing status**: Online-
**Position summary**

**Industry**:Pharmaceutical Sector
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- We are looking to recruit a permanent KNAPP Controller (Order Well Operations) for our wholesale outbound (pick/check/pack) department to work for United Pharmaceutical Distributors (UPD). The role will be based at the UPD Cape Town (Montague Gardens) branch and will report to the Warehouse Supervisor.**Job description**

**Job Purpose**:

- The Knapp Controller purpose is to initiate and control the entire picking, checking, packing, invoicing and reporting functions including but not limited to Knapp system.

**Job Objectives**:

- Ensure that all orders are picked, checked and packed on the Knapp System.
- Ensure that the route and order status enquiry is monitored according to required cut-off timeframes.
- Ensure that all orders are released from the Knapp system.
- Ensure that all orders are invoiced and scanned to Despatch and correctly allocated.
- Ensure that all the orders are released/prioritised and allocated to the Reach Truck operators and Pickers.
- Ensure that Emergency orders are urgently released and communicated with Management to be expedited with urgency.
- Ensure routes are corrected on the system, when errors are picked up in the order well.
- Ensure that the Knapp system is monitored on a continuous basis.
- Ensure the office is kept clean at all times
- Documentation is filed timorously and kept up to date
- Ensure sufficient backup cartridges is readily available.
- Ensure sufficient A4 paper is readily available.
- Printer status pages must be submitted to Office Admin at end of shift.
- Provide assistance to operational floor.
- Identify orders that are available or pending for release on Knapp system.
- Ensure that staff in the warehouse operations are monitored on the system in line with their productivity.
- Assist in resolving Scanner equipment errors and faults.
- Ensure that orders are completed processed and invoiced after picking.
- Update management wrt daily Operational Report Statuses.
- Provide assistance to the Checkers where there are damaged products identified on the belts.
- Ensure that all stock losses are investigated and reported on.
- Ensure that assistance and control is provided to the Checkers.
- Ensure that control of the Knapp system is maintained at all times.
- Ensure daily health checks are done e.g. (Transfer are completed, Open orders are completed.)

**Minimum requirements**

**Experience and Education**:

- ** Matric/NQF Level 4 (Essential)**:

- Relevant Tertiary Qualifications/ Supply Chain Management qualification (Advantageous)
- 2 years experience in a Pharmaceutical/ Distribution & Wholesale/ FMCG/ Supply Chain & Logistic environment (Essential) with WMS experience
- SAP and KNAPP experience will be highly advantageous

**Job related knowledge and skills**:

- SAP and KNAPP systems knowledge
- Computer skills on MS Office (Word and Excel)
- Product knowledge
- Related experience in the Pharmaceutical/FMCG Industry

**Competencies required**:

- Communicate effectively at all levels
- Accuracy and detail orientated
- Strong planning and co-coordinating skills
- Ability to work in a team
- Ability to work under pressure / time deadlines
- Resilience and Flexible
- Time management
- Ability to work on excel reports and drive efficiencies