Specialist: Business Analysis

3 weeks ago


Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

To provide specialist advice and support in the development and implementation of business analysis and associated service delivery processes, methods and techniques.

**Job Description**:
Accountability: Requirements Elicitation
- Identify and understand the "as-is" or current business state business processes, rules, policies and designs relating to the project by actively engaging with identified stakeholders on all levels within the organisation.
- Utilise industry proven elicitation techniques to derive envisaged changes to "as-is" or current business state business domain, thereby defining the future business domain which will ultimately form the objectives, goals and deliverables of the project. (The extend of elicitation techniques usage will vary based on the size and complexity of the project)
- Elicitation techniques include, but are not limited to the following
- Conducting interviews with internal and external stakeholders
- Performing and documenting interface analysis
- Setting up and conducting of JAD (Joint Application Development) / requirements workshops
- Conducting brainstorming / focus group sessions
- Utilising prototypes
- Conducting surveys
- Understand business challenges, objective, value and benefits
- Compile a project glossary to define the terminology used by stakeholders and the project team during each project to avoid confusion and improve communication quality.

Accountability: Business Analysis scoping and design
- Determine the purpose of the project and its major objectives in order to deliver a successful project.
- Perform GAP Analysis by comparing the "As Is" solution to the "To Be" solution to determine the piece of work that needs to be performed.
- Determine what is "in scope" and "out of scope" for the identified project to ensure that there is no scope creeping possibilities going forward.
- Determine, using workshops, the respective business impacts associated with the project scope to ensure that all aspects of the project have been covered in order to have a successful implementation of the project.
- Determine the project objectives together with Subject Matter Experts and Project Sponsor based on SMART principles, e.g. objectives need to be Specific, Measurable, Agreed upon, Realistic and Time Based.
- Identify opportunities and / or threats associated with project scope to ensure that there are no unwanted surprises once the project has been implemented.
- Determine risks and issues associated with requirements scope in order to ensure that they are mitigated and resolved by the time the project has been implemented.
- Propose a future design based on the project scope and information elicited from Subject Matter Experts and Project Sponsor.
- Design/or deliver new processes, rules and policies relating to the project scope which will be used to communicate the respective changes to all stakeholders involved in the project.
- Determine the overlaps or alignment that needs to take place between the current project and any other initiatives currently being run within the Bank to ensure that there are no duplication of efforts.

Accountability: Requirements definition structuring & specification
- Design the “to be” business architecture by using the best practice design principles and document using accepted tools e.g. CaseWise, ARIS, VISIO or agreed upon template to ensure the correct structuring of the requirements.
- Identify interfaces and integration points to ensure integrated functional specifications by conducting workshops with IT Systems Analysts, Group Strategy, Enterprise Architecture and where necessary, external vendors.
- Document Business Requirements Definition and functional and non-functional specifications documentation to ensure that the stakeholder requirements are fully met.
- Develop a functional decomposition of identified requirements through consultation with stakeholders to ensure that the business requirements will be developed and delivered by the project.
- Manage the base lining and changes of requirements through the agreed change request process.

Accountability: Key stakeholder management
- Manage relationships with all key role players to ensure that all aspects of the business requirements are addressed.
- Conduct presentations of business cases, recommendations, business requirements and proposed solutions to ensure that all stakeholders have a good understanding of the business analysis effort and proposed solution.
- Facilitate workshops with key role players to obtain a detailed understanding of the problem or requirement.
- Manage the business analysis work stream t



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