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Senior Production Technician

4 months ago

Diep River, South Africa Class Personnel Full time

The main function of this role is the refurbishment, repairs, diagnosis and maintenance of company copier and printers. The salary for this role is based on your past experience with a maximum offering of R 32 000 CTC per month

**KNOWLEDGE and SKILLS REQUIREMENTS**
- A minimum of 10 years technical experience on copiers, printers.
- A+ and N+ CompTIA certified
- Experience on Canon, Konica, and Samsung products, both Colour and B/W printers and copiers.
- Work experience requirement on Konica C1060/C1070,2060/2070, C3080/3070, B1050/951/B1100 with
- training courses completed, Konica C6100/C1100 and Canon products experience would be an advantage.
- KMIT completed up to Expert Production printing level is essential.
- Strong I.T knowledge of the office automation field will be to your advantage.

**BRIEF OUTLINE OF JOB RESPONSIBILITY**
- To service, maintain, diagnose faults, and repair products to the standards expected by the manufacturers of the equipment and by the company.
- To maintain sensible stock usage
- To ensure that preventative maintenance is carried out on a regular basis, and that the minimum Service Procedures as advised, are adhered to.
- To ensure good relations with clients
- To ensure clients are kept fully informed at all times of problems or parts requirements.
- To refurbish and repair client machines in workshop when necessary.
- To maintain a good response time to clients and prompt arrival for duty
- To report to service controllers daily.
- To accurately record all work carried out and ensure that all the relevant paperwork is fully completed and signed off.
- To assist with all reasonable work-related tasks i.e., product training; toner delivery if required
- To adhere to the company dress code
- To ensure that you keep up to date with all products online training requirements.
- Attend to technical field calls within the required SLA’s.
- Setting up and linking end users for printing and scanning to devices.
- Provide technical and software support to customers.
- Manage cell data usage for use via the Mobile APP only.
- Complete relevant calls accurately via the Mobile APP
- Manage boot stock and keep boot stock within acceptable levels.
- Maintain vehicle logbook accurately.
- Meet required deadlines and working overtime when necessary.

**Salary**: Up to R32,000.00 per month

Application Question(s):

- What is your current monthly CTC salary?
- What is your notice period?
- Do you have your own vehicle?
- Are you A+, N+ and CompTIA certified?
- How many years experience do you have working with Printers and Copiers?

**Experience**:

- relevant work: 5 years (required)

License/Certification:

- Drivers licence (required)