Customer Care Graduate
1 week ago
**Requisition ID** 51313
**Position Type** Student/ Intern
**Recruiter **#LI-TS1
**Posting Type** LI
**About Kerry**:
- Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
**About the Role**:
The Customer Care Graduate will ensure orders are loaded onto the system accurately and timeously. The incumbent is also responsible to efficiently manage all customer communication & queries and OTIF fulfillment to maximize business opportunities.
**Key Responsibilities**:
- Assisting with supply chain order alignment
- Managing all customer communication (queries, deliveries, priorities etc)
- Provide accurate customer status reports
- Update and capture customer data into ERP systems
- Processing and coordinating with internal stake holders (eg customer complaint, returns concerns)
**Qualifications, Skills & Experience**:
- Matric with Relevant Diploma/Degree in Supply Chain Management or equivalent
- Fresh graduates are welcome to apply
- SAP experience is advantageous
**Competencies**:
- Excellent communication skills
- Ability to multitask
- Organised and structured
- High level of integrity
-
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