Senior Buyer

**About us**
We are a first-of-its-kind business that uses patented products backed by artificial intelligence, all specifically designed to help you buy right and sell smart.

We do this by developing novel approaches and products that solve difficult challenges. This requires a blend of tech, financial and auto thinking. We've already developed something globally unique (see our website), and we have a solid pipeline of other ideas. It's our nature to experiment and innovate, both in products and customer experience.

We are a consumer brand and aspire to provide our customers with an exceptional experience both when selling or buying in a rational, transparent and fair manner. We accept that not everyone is our customer and we must not provide our services to customers whose expectations are unrealistic.

**Why us**
If you work with us, you'll be working side-by-side with a professional and experienced business team who share a passion for excellence. We are a young, growing business and are ambitious - we've built businesses before. One thing we can guarantee is that we will keep you stimulated and growing. We're doing interesting new things and we would hope you contribute and bring your own insights and ideas.

Culture-wise we are looking for people with real self-discipline, integrity and sound judgment. We're always open to ideas and criticism and we argue concepts robustly, but not personally. We're hardworking; meticulous where it matters, pragmatic where it doesn't. We're a hands-on bunch, so if your preference is for a comfortable ivory tower, we’re not for you. We are a growing business so change at every level is constant - if you want absolute structure and stability, we’re not for you.

Our brand values are solid - we adopt a customer-friendly approach that is certainly something different in our industry. We are rational and are always fair in our judgement. We're willing to take pain to achieve outcomes that are balanced and fair.

**Some of the perks**
- Dynamic team environment
- Flat organisational structure
- Professional but cool culture
- Trendy, modern & comfortable office environment
- Always trying new stuff, so good learning opportunities
- Growing business and hence significant opportunity
- Business success based Incentive structures

**What we are looking for**
A professional attitude; passionate about cars and who knows what they are doing when buying them. The role requires you to ensure a measurable, consistent and high-quality pipeline/throughput of purchased vehicles.

You will need to be able to work effectively in a team and autonomously.

The role is supported by proprietary systems, workflows and support staff but you are ultimately responsible for the volume, quality and accuracy of the vehicles you purchase. You are able to meticulously follow

Your organisation and attention to detail skills in a high throughput role are unparalleled. You are a key driver in our business and want to grow personally and a desire for “zero error” is a necessity. You understand your role has a significant impact to the business and its staff and that acquisition of crash and/or mechanically unsound vehicles is unacceptable.

You will need good communication skills, a professional demeanour and the ability to work with customers and provide a high quality of service all of the time.

**Required Duties**
- Daily team and department contact
- Inspect vehicles, finalise offer and close transactions o Ensure all vehicles acquired meet brand requirements o Keep errors to a minimum
- Documentation/Contract compilation, coordination and filing
- Documentation and Vehicle detail/background validation
- Inform/educate customers’ questions and overcome objections
- Identify and flag risky transactions and decline these
- Interface to associated functions (Logistics/Sales etc)
- Achieve **target numbers that meet vehicle quality expectations**

**General Expectations**
- Follow processes ensuring **utmost cost/effort efficiency and professionalism**:

- Keep errors (crash, mechanical bad buys) to an absolute minimum
- Take responsibility for errors and be willing to learn and adapt
- Provide an **11- star customer service experience ** _(convenient, transparent, professional)_
- Continuously assess and challenge the systems and processes to improve these
- You must work well within a team environment
- Clearly communicate with your customers to educate and guide throughout the selling process

**Minimum requirements**
- Grade 12 plus a minimum of 3 years work experience in a similar role
- Meticulous nature, extreme attention to detail
- Excellent negotiation skills (overcome objections)
- Excellent Communication skills (written and verbal)
- Excellent Admin and Digital/Computer technical skills
- Valid Driver’s license (code 08)
- English spoken and written
- Contactable references
- No criminal record

**Character Traits**
- Passion for people and cars - you will be working with the