Loss Prevention Officer

3 months ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 24168149
**Job Category** Loss Prevention & Security
**Location** Protea Hotel Fire & Ice Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Safety and Security
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Maintain awareness of undesirable persons on property premises.
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.

Guest Relations
- Address gu

  • Loss Prevention Analyst

    4 months ago

    Cape Town, South Africa Truworths Full time

    Truworths is looking for an analytically inclined Loss Prevention Analyst with a passion for analytics and retail. As a Loss Prevention Analyst, you will assist the business in protecting its merchandise and cash by analysing store data, monitoring incidents and maintaining exception-based reports to identify theft and fraud. Join South Africa’s leading...

  • Security Officer

    3 weeks ago

    Cape Town, Western Cape, South Africa TSU International Full time

    About TSU InternationalWe are a dynamic and forward-thinking company that prides itself on delivering exceptional security services to our clients. Our team of professionals is dedicated to providing a safe and secure environment for customers, employees, and assets within the retail setting.Job Title: Security Officer - Loss Prevention SpecialistSalary:...

  • Loss Prevention Manager

    6 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23201108 **Job Category** Loss Prevention & Security **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages the daily...

  • Loss Controller

    3 months ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY Suitable Qualified CLOSING DATE 13.09.2024 REFERENCE NUMBER UWM 47/24 External SALARY R 284195.00 to R 364082.00 DEPARTMENT Waste Services DIRECTORATE URBAN WASTE MANAGEMENT Loss Controller **Requirements**: - Grade 12 - Minimum of 3 years relevant experience as per KPA’s below - Good verbal and written communication skills - Code EB...

  • Chief Fraud Prevention Officer

    1 month ago

    Cape Town, Western Cape, South Africa Frank Consult Full time

    Job Title: Chief Fraud Prevention OfficerCompany: Frank ConsultJob Type: Full-timeAbout Us: Frank Consult is a forward-thinking organisation seeking a skilled Chief Fraud Prevention Officer to lead the development and execution of a comprehensive fraud prevention strategy.About the Role:We are seeking a highly experienced individual with extensive knowledge...

  • Assistant Director: Governance Fraud and Losses

    2 months ago

    Cape Town, South Africa Western Cape Government Full time

    **Job Purpose**: Provincial Treasury, Western Cape Government has an opportunity for a suitably qualified and competent individual to manage and supervise staff who perform tasks relating to internal control. This post is based in Cape Town, CBD. **Minimum Requirements**: 3 year B-Degree (equivalent or higher qualification); A minimum of 3 years relevant...

  • Financial Services Fraud Prevention Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Telebest Full time

    Job DescriptionWe are seeking a highly skilled Financial Services Fraud Prevention Manager to join our team at Telebest.As a key member of our organization, you will be responsible for minimizing fraud losses and ensuring productivity is optimized through hands-on management of your team.Main Responsibilities:Develop and implement strategies to minimize...

  • Associate Programme Officer

    7 months ago

    Cape Town, South Africa United Nations Full time

    This position is located in the UNODC Regional Office for Southern Africa (ROSAF) - Global Programme on Criminal Network Disruption (GPCD) with duty station in Cape Town (South Africa), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC). The Global Programme on Criminal Network Disruption (GPCD) operates under the Border...

  • Compliance Officer

    6 months ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 016352**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Admin, Office Support and Services**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - To prevent loss & risk to the Pharmacy business through effective exception reporting to operations on...

  • Risk and Security Officer

    3 months ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 017765**Listing status**: Online- **Position summary** **Industry**:Distribution, Transport & Logistics - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market-Related - **EE position**:Yes**Introduction** - Clicks is on the hunt for an exceptional Risk...

  • Retail Security Officer

    5 days ago

    Cape Town, South Africa TSU International Full time

    Job Purpose: The core job purpose of a Retail Guarding Officer is to ensure the safety and security of customers, employees, and assets within the retail environment. This includes preventing theft, deterring criminal activity, responding to emergencies, conducting surveillance, and maintaining a visible and reassuring presence. This is a self-positing...

  • Retail Security Officer

    4 weeks ago

    Cape Town, South Africa TSU International Full time

    Job Purpose: The core job purpose of a Retail Security Officer is to ensure the safety and security of customers, employees, and assets within the security environment. This includes preventing theft, deterring criminal activity, responding to emergencies, conducting surveillance, and maintaining a visible and reassuring presence. This is a...

  • Compliance Officer

    2 months ago

    Cape Town, South Africa Clicks Group Limited Full time

    Compliance Officer - (QPB) Fixed Term Contract Listing reference: click_016352 Listing status: Under Review Apply by: 28 March 2024 Position summary Industry: Wholesale & Retail Trade Job category: Admin, Office Support and Services Location: Cape Town Contract: Permanent EE position: Yes Introduction To prevent loss & risk to the Pharmacy...

  • Retail Security Officer

    3 weeks ago

    Cape Town, South Africa TSU International Full time

        Job Purpose: The core job purpose of a Retail Guarding Officer is to ensure the safety and security of customers, employees, and assets within the retail environment. This includes preventing theft, deterring criminal activity, responding to emergencies, conducting surveillance, and...

  • Retail Security Officer

    2 weeks ago

    Cape Town, South Africa TSU International Full time

        Job Purpose: The core job purpose of a Retail Guarding Officer is to ensure the safety and security of customers, employees, and assets within the retail environment. This includes preventing theft, deterring criminal activity, responding to emergencies, conducting surveillance, and...

  • Security Officer

    6 months ago

    Cape Town, South Africa SA Metal Group (Pty) Ltd Full time

    Job description SA Metal Group requires committed, hardworking and motivated individual to join their Security team as a Security Officer. The successful incumbent will be responsible but not limited to securing the premises and personnel by staying on patrol and doing inspections on all vehicles, guarding points and all necessary verifications. **JOB...

  • Station Officer

    6 days ago

    Cape Town, South Africa Fidelity Services Group Full time

    **Station Officer** **Regional areas** The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect...

  • Compliance Officer

    6 months ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: click_015028**Listing status**: Online- **Position summary** **Industry**:Distribution, Transport & Logistics - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - Clicks is on the hunt for a passionate Compliance Officer to prevent loss...

  • Director of Security

    6 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23139272 **Job Category** Loss Prevention & Security **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Required Experience & Qualifications**: - 5-8 years experience within a management...

  • Director of Security

    2 months ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24163810 **Job Category** Loss Prevention & Security **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Required Experience & Qualifications**: - 5-8 years experience within a management role...