Process Optimization Officer

2 weeks ago


Newlands, South Africa Pedros Flame Grilled Chicken Full time

**DUTIES AND RESPONSIBILITIES**:

- Analyse existing business processes and identify areas for improvement.
- Conduct time and motion studies to understand process flow and identify bottlenecks.
- Create and maintain progress documentation and standard operating procedures.
- Develop and implement process improvements, such as automation or workflow redesign.
- Train employees on new processes and procedures.

**REQUIREMENTS**:

- A minimum of 3 years’ experience working in a Process Optimization Officer position or in a related position.
- A Bachelor's Degree in Business Administration, Industrial Engineering or a related field.
- A valid drivers license.
- QSR industry experience is a nice to have.
- Strong analytical and problem-solving skills.
- Experience with statistical analysis and data modelling.
- Experience in using the process improvement methodologies such as Six Sigma or Lean.
- Knowledge of business operations and supply chain management.
- Project management and process documentation experience.



  • Newlands, South Africa Pedros Full time

    A Payroll Administrator is responsible for accurate and timeous processing of payroll and accurate record keeping **DUTIES AND RESPONSIBILITIES**: - Process employee salaries including earnings and deductions on the payroll system - Reconcile time and attendance, ensuring accurate hours worked are captured and processed - Verify and accurately process...

  • Procurement Planner

    3 days ago


    Newlands, South Africa Pedros Full time

    **DUTIES AND RESPONSIBILITIES**: - Responsible for developing and executing procurement planning for goods that align with the groups procurement strategy goals - Analysing market trends, forecast demand, managing inventory levels and ensuring timely delivery of goods and services - Work closely with suppliers, logistics, production and sales teams to...


  • Newlands, South Africa Pedros Flame Grilled Chicken Full time

    **DUTIES AND RESPONSIBILITIES**: - Oversee the day-to-day operations of the call centre, ensuring smooth functioning and adherence to standards - Monitor call queues, call volume, and service level targets to achieve performance goals - Handle escalated customer inquiries or complaints, ensuring prompt and satisfactory resolutions - Maintain a comprehensive...


  • Newlands, South Africa Pedros Flame Grilled Chicken Full time

    **DUTIES AND RESPONSIBILITIES**: - Complete debtors and creditors function - Cash book processing - Reconciling accounts - Processing of suppliers invoices - Prepare supplier payments per Pedros SOP - Processing of customer PODS - Run customer statements per Pedros SOP **REQUIREMENTS**: - Matric - Full Microsoft Office - 3 years’ experience in a similar...

  • Creditors Clerk

    2 weeks ago


    Newlands, South Africa Pedros Flame Grilled Chicken Full time

    **DUTIES AND RESPONSIBILITIES**: - Processing customer invoices and credit notes - Reconciling customer accounts - Communicating with customers and resolving outstanding queries - Ensuring that proper authorisations are obtained when necessary - Matching customer payments to invoices - Tracking customer accounts to ensure that accounts are within credit...

  • Creditors Clerk

    2 days ago


    Newlands, South Africa Pedros Full time

    **DUTIES AND RESPONSIBILITIES**: - Complete accounts payable function - Reconciling accounts - Processing of supplier invoices - Correct allocations of transactions per GL coding - Verification of supplier documents including delivery notes, GRV’s and tax invoices - Prepare supplier payments per credit terms - Reconciling of supplier accounts - Resolution...

  • Bookkeeper

    2 days ago


    Newlands, South Africa Pedros Full time

    **DUTIES AND RESPONSIBILITIES**: - Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports - Financial reporting: Collate, prepare and interpret reports - Review the accounts payable, and accounts receivable records - Inventory valuation and verification of count sheets -...

  • Finance Clerk

    1 day ago


    Newlands, South Africa Pedros Full time

    **DUTIES AND RESPONSIBILITIES**: - Responsible for card reconciliations, filing and general processing - Daily revenue reconciliations for all store POS pay types - Review of stores daily reports and raising/ resolving all queries - Input cash up revenue figures onto reconciliation spreadsheet - Verify cash drops on the online portal - Verify cash deposited...

  • Dialer Administration/MIS

    Found in: Talent ZA C2 - 2 weeks ago


    Newlands East, South Africa WNS Global Services Full time

    Job DescriptionThe Dialler Administrator shall be responsible for day-to-day dialler administration, recommending, supporting and implementing departmental initiatives for operations to optimise contact and conversion rates. The responsible person will also be supporting with business analysis, utilization analysis, performance results monitoring, reports...

  • Assistant Manager

    Found in: Talent ZA C2 - 2 weeks ago


    Newlands East, South Africa WNS Global Services Full time

    Job DescriptionMain purpose:The purpose of the Operations Trainer role is to deliver soft skill, product and technical training into assigned operational business units.  Key Responsibilities:1.    Training Delivery•    Conduct new starter training as well as refresher, up-skilling and cross skilling training.2.    Assessment•    Assessments...