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Credit Controller

1 month ago

Rustenburg, South Africa Fidelity Services Group Full time

Job Summary:
**Responsibilities**:

- Contact clients to follow up on outstanding payments and arrange payment plans
- Review and analyze account balances to identify delinquent accounts
- Negotiate payment terms to ensure timely collection of debts
- Maintain accurate and up-to-date records of all collection activities
- Communicate with internal and external stakeholders to resolve payment issues
- Prepare and send collection letters and notices as needed
- Monitor and track payment statuses and update collection database accordingly
- Provide regular reports and updates to management on collection activities and progress

Qualifications:

- High school diploma or equivalent
- Previous experience in collections or accounts receivable preferred
- Strong communication and negotiation skills
- Ability to work independently and meet deadlines
- Detail-oriented with excellent organizational skills
- Proficient in Microsoft Office Suite and collection software
- Knowledge of collection laws and regulations is a plus
- Ability to maintain confidentiality and professionalism at all times

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._