Managing Director

2 weeks ago

Edenvale, South Africa Think Networking Full time

We are looking for an experienced IT support person. The applicant must have solid desktop and server support knowledge. 365 cloud experience an advantage. This will be for both onsite and remote working roles. Onsite client visits will be required.

Matric

A technical qualification such as A+ or N+ is a requirement, additional certification an advantage.

ROLES AND RESPONSIBILITIES:
Always provide professional, efficient and effective support to clients and staff.

Proactively monitor and report network and system outages.

Troubleshoot, diagnose, and resolve most Microsoft technologies support queries as well as other third-party faults.

Coordinating with external and 3rd party suppliers/providers to resolve any issues.

Logging of all customer queries with their resolution in the support ticketing system.

Identifying, fault reporting trends with customer queries and escalating to Support Team Lead and/or senior support for recommendations on a resolution.

Prioritizing and managing open and pending tickets effectively.

Establishing a good working relationship with clients

Adhere to policies, processes, and procedures.

Respond to clients and responding to tickets logged within timely manner, adhering to timeframes establish by the SLA's.

Own and drive ticket resolution for all assigned tickets including information gathering, troubleshooting, feedback, and updates to customers.

DESIRED SKILLS:
Excellent analytical and problem-solving skills.

Excellent telephone etiquette.

Excellent general communication skills (both written and verbal).

Good working knowledge of Hyper-V.

Knowledge of SharePoint functionality.

Knowledge of VoIP and 3CX

Experience working with networks, both LAN and WAN an advantage.

Experience in 3rd party provider management and escalation.

Patient, independent, self-motivated and quick learning skills.

Must have own reliable transport and a valid driver’s license.

Must be a South African Citizen.

EXPERIENCE:
Minimum 4 - 5 years experience within a server support environment.

Network troubleshooting

Fault management

Communications with the client

Monitoring and logging calls and management

Service Level Agreement Management

Immediate availability an advantage

**Salary**: R15 000,00 - R18 000,00 per month

  • Hiring External sales Representatives and Sales Managers

    1 month ago

    Edenvale, South Africa HM Enterprise Full time

    Introduction:Internationally based company since 1914 seeks External Reps/Sales Managers to start ImmediatelyDuties and responsibility•Own Car a must•Must start immediately •No experience needed•training provided by company•Maintaining and developing relationships with existing customers•Negotiating the terms of an agreement and...

  • Hiring External sales Representatives and Sales Managers

    3 weeks ago

    Edenvale, South Africa HM Enterprise Full time

    Introduction: Internationally based company since 1914 seeks External Reps/Sales Managers to start Immediately Duties and responsibility • Own Car a must • Must start immediately • No experience needed • training provided by company • Maintaining and developing relationships with existing customers • Negotiating the terms of an...

  • Driver

    1 month ago

    Edenvale, South Africa Perfect Placement Recruitment Full time

    **Position** : Driver **Location**: Greenstone(Edenvale) **Salary**: R10 000 per month **Job Details**: - Drive safely and responsibly in and around Greenstone. - Deliver goods and services promptly and efficiently. - Maintain cleanliness and upkeep of the vehicle. - Will be driving Directors to and from meetings. **Requirements**: - Valid driver's...

  • Driver

    3 weeks ago

    Edenvale, South Africa Perfect Placement Recruitment Full time

    Position : Driver  Location : Greenstone(Edenvale) Salary : R10 000 per month Job Details: Drive safely and responsibly in and around Greenstone. Deliver goods and services promptly and efficiently. Maintain cleanliness and upkeep of the vehicle. Will be driving Directors to and from meetings. Requirements: Valid driver's license. Clean driving record....

  • Driver

    1 month ago

    Edenvale, South Africa Perfect Placement Recruitment Full time

    Position : Driver Location: Greenstone(Edenvale)Salary: R10 000 per monthJob Details:Drive safely and responsibly in and around Greenstone.Deliver goods and services promptly and efficiently.Maintain cleanliness and upkeep of the vehicle.Will be driving Directors to and from meetings.Requirements:Valid driver's license.Clean driving record.Excellent time...

  • Financial Administrator

    4 weeks ago

    Edenvale, South Africa Fluid Power Group Full time

    Financial Administrator Well-established company seeks a mature female financial administrator, aged 35+ years old, offering a salary of R10,000 - R15,000 per month (somewhat negotiable) based on experience. Key Requirements: - At least 3 years experience with Pastel Accounting - Proficiency in accounts receivable/debtors and accounts payable/creditors...

  • Office and Projects Coordinator

    4 weeks ago

    Edenvale, South Africa RC Man Group Full time

    **COMPANY BACKGROUND** RC Man Group - a dynamic and 100% black-owned Construction Company shaping the future of the South African Construction and Plant Hire industry full time based at Edenvale within the City of Ekurhuleni. The Company was established in 2013, operating in Limpopo and Gauteng Provinces, providing nationwide services in plant hire, road...

  • BI Specialist

    1 month ago

    Edenvale, South Africa Motus Corporation Full time

    Motus Mobility Solutions (MMS) is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. MMS aims to creatively solve problems and add value to people by ensuring Mobility for Good. MMS forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by...