Product Owner
6 days ago
As Product Owner for Chat, you will be responsible for successfully product managing, optimising and launching new and existing chat capabilities for our members, globally.
This includes:
- Improving their live webchat functionalities
- Improving their existing chatbot capabilities
- Introducing new chat capabilities (e.g., WhatsApp, WeChat, Facebook Messenger, Line and others).
You’ll work closely with the CX, Product Management, Content and Unified Comms (IT) teams to devise your strategy and roadmap.
**Responsibilities**:
- Identify opportunities and prioritise a roadmap of introducing new chat functionalities.
- Identify, rationalise and coordinate a prioritised roadmap.
- Improve the usability of webchat.
- Create, maintain and update product and operational documentation.
- Educate stakeholders, the wider business and clients on the capabilities, processes and benefits of chat, to grow awareness and advocacy for the channel.
**Req**uirements**:
- Minimum 2-3 years of experience working with chat as a service provision communications channel
- Proven experience designing, implementing and maintaining/managing chatbot capabilities
- Proven product management / ownership experience
- An analytical and inquisitive mind, with proven experience of distilling data and metrics into actionable insights
- Experience working across multiple markets, and navigating various communications preferences, cultural norms and languages
Salt is acting as an Employment Agency in relation to this vacancy.
**Job Information**:
- Job Reference: JO-2208-258474- Salary:
- Salary per: annum- Job Duration:
- Job Start Date: ASAP- Job Industries: Technology- Job Locations: Cape Town- Job Types: Permanent
-
Product Owner
4 days ago
Cape Town, South Africa MRI Software Full timeMRI Software is a leading provider of innovative software solutions for the Global Real Estate industry. We are currently seeking a Identity and Access **Product Owner** to join our Product Management team focused on developing our customer-centric portal technology for the commercial market. This individual needs to have experience maintaining product...
-
Product Owner
6 days ago
Cape Town, South Africa MRI Software Full timeMRI Software is seeking a **Product Owner** to join our team in Cape Town. The Product Owner is responsible for maintaining and promoting the product line vision & strategy on a daily basis through interactions with development and cross-functional teams. **Responsibilities**: - The Product Owner works closely with the Product Manager to define the product...
-
Product Owner
1 week ago
Cape Town, South Africa iLaunch Full timePrioritisework to achieve optimal business value through team delivery Accountable for the product backlog - creates, adds, removes and refines The Product Owner will beempowered to accept or reject the work delivered by the development team Project management Business Analysis Matric / Grade 12 Tertiary Qualification -Degree in Information Systems...
-
Product Owner
3 days ago
Cape Town, South Africa The Recruiters Full time**Title**: **PRODUCT OWNER**: **Salary**: - Negotiable **Description**: - Our client provides digital tools that improve the quality of healthcare. They provide technology-enable services that automate workflows, improve access to quality medical information and counselling services. We are recruiting for a Product Owner to work with the Product Manager...
-
Product Owner
4 days ago
Cape Town, South Africa Tych Business Solutions Full time**Job ID**: 59830**Date Posted**: Posted 25 mins ago**Location**: Cape Town**Job Title**: PRODUCT OWNER - CAPE TOWN - WESTERN CAPE The Product Owner’s primary responsibility is defining, planning, tracking and managing specific products as assigned. The individual will further be responsible for identifying key resources, providing direction towards...
-
Product Owner
7 days ago
Cape Town, South Africa Project Management Connection Full timeRole Summary The Product Owner (PO) is accountable for working closely with the business and product development team to maximise the value of the product delivered by the product team. The PO is responsible for setting, prioritising and evaluating the work produced by the development team in order to achieve the Product and business objectives. Required...
-
Product Owner
2 weeks ago
Cape Town, South Africa Goldman Tech Resourcing Full time**Job Information** - Location- Cape Town- Salary- R700k - R800k p/a- Job Type- Permanent- Education- Degree/Diploma- Experience- 5+ years- Reference- PRSHAFI- - it.careers(at)goldmantech.co.za- Fax- 0866688041Product Owner We have an amazing opportunity for a Product Owner in Cape Town! - Degree in Computer Science, Engineering, or similar relevant field -...
-
Product Owner
1 week ago
Cape Town, South Africa Datonomy Solutions Full time**Product Owner IT (Digital & Delivery)** **ABOUT THE JOB** **Datonomy Solutions** is in search of a seasoned **Product Owner** to join our dynamic and fast-growing team. **Who Are We** As a company, we have grown exponentially over the past five years, which is due to our philosophy of **_Connected Value Creation_**. One of the key drivers of Connected...
-
Product Owner
2 weeks ago
Cape Town, South Africa Initiate international Full timeYour key **job** responsibilities as the **Product Owner** in **Cape Town** will include: - Making an impact to grow the business by developing new products and spearheading the direction of our online platform - Define user stories and prioritize the team backlog on sprint level ensuring that this is properly planned and all stories are fully elaborated...
-
Product Owner
2 weeks ago
Cape Town, South Africa People Solved Full timeA cutting-edge technology company currently undertaking a digital transformation are looking for talented Product Owner who will take complete ownership and responsibility of the success of the products. Working closely with the Product Manager, youll set the product vision, strategy and roadmaps based on a deep understanding of the customer. Youll define...
-
Product Owner
3 weeks ago
Cape Town, South Africa StepWise Recruitement Full timeAn exciting opportunity exists for a Product Owner, with a Healthcare IT company in Cape Town. **Key Duties and Responsibilities**: - Work closely with both internal and external stakeholders to build a deep understanding of product requirements, analyse customer business needs and translate into product solutions; - Define and prioritise the product...
-
Product Owner
1 day ago
Cape Town, South Africa Allan Gray Full time**Job Summary**: The Product Owner (PO) at Allan Gray encompasses elements of traditional systems and data analysis, business requirements analysis and product process management within the software delivery function of the team. **Responsibilities**: **The role of the Product Owner is expected to include the following functions**: - Primary link between...
-
Product Owner
1 week ago
Cape Town, South Africa Recruitment Matters Africa Full timeOur client is looking for a dedicated product director to be the point person in their scrum team. The product owner will be responsible for defining the product vision and managing the product development process. Other responsibilities include supporting the scrum team, managing backlog items, and optimizing the value of the product(s). You should also be...
-
Product Owner
3 weeks ago
Cape Town, South Africa NETWORK IT BRUMA Full time**Qualifications & Requirements**: - Minimum Matric (Grade 12) - ** 4+ years of experience **as a Product Owner, Product Manager, Scrum Master or QA - Experience with - researching customer experience - user journeys, user stories, and use cases - managing product backlog - acting as liaison between parties involved - end-to-end operational process flows
-
Product Owner
7 days ago
Cape Town, South Africa Milton Resourcing Full timeMinimum 4 years experience as a technical product owner/ project manager/ business analyst in the tech industry. - Must have experience using Jira for agile delivery - Document product requirements - Manage development projects - Manage client relationships - Manage product lifecycle If I am speaking your lingo, lets chat!
-
Product Owner
5 days ago
Cape Town, South Africa Initiate international Full timeWe have an exciting career opportunity for a Product Owner in Cape Town to join a leading software house in the online gaming world. In their space - passionate, innovative and incredibly awesome teams create the best technology in the field, and each day is a chance to level up. This job entails aligning and managing the product strategy with portfolio...
-
Product Owner
2 weeks ago
Cape Town, South Africa Goldman Tech Resourcing Full time**Job Information** - Location- Cape Town- Salary- R700k - R800k p/a- Job Type- Permanent- Education- Degree/Diploma- Experience- 5+ years- Reference- GUGO46- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for a Product Owner in Cape Town! - Degree in Computer Science, Engineering, or similar relevant field - Minimum of 5...
-
Product Owner
2 weeks ago
Cape Town, South Africa Initiate international Full timeWe have an exciting job opportunity for a Product Owner in Cape Town to join one of the leading software house in the online gaming world. In their space, passionate, innovative and incredibly awesome teams create the best technology in the field, and each day is a chance to level up. This job entails aligning and managing the product strategy with portfolio...
-
Product Owner
1 week ago
Cape Town, South Africa Rory Mackie & Associates Full time**About the position**: Our client exists to facilitate convenient and trusted community transactions through innovative and awesome technology. Their mobile app allows parents to easily pay their school for their child's events and other expenses. No more searching for loose change or making cumbersome EFTs. The mobile app helps schools and teachers by...
-
Technical Product Owner
5 days ago
Cape Town, South Africa Recruitment Matters Africa Full timeOur Client is looking for a Technical Product Owner to join their team. **Responsibilities**: - The technical product owner is responsible for eliciting requirements from project stakeholders and clearly defining project context deliverables as well as writing comprehensive user stories and acceptance criteria. - This will include, but not be limited to...