Snr Reservations

Job Posted: 06-Jan-2023
- Location: Franschhoek

**The successful incumbent will be responsible for but not limited to the following**:

- Dealing with all incoming enquiries regarding accommodation availability, rates, etc as well as taking processing and confirming these reservations in the appropriate manner as outlined in the Reservation Script
- Dealing with all correspondence or communications with regards to individual reservations
- Confirming that CLIENTS have the correct quotes with the necessary confirmation letters or proforma invoices
- Proactively following up on all unconfirmed reservations
- Daily balancing of Opera reservation systems
- Responsible for all OTA booking via the 3rd party website
- Responsible for adherence to laid down procedures and standards
- Rates loading
- Inventory balancing
- Ensuring procedures and guidelines are adhered to i.e. Revenue Management Guidelines, Reservations procedures, credit policies and authorization procedures.
- Duty manager shifts

**The following are the requirements**:

- Matric
- Previous experience in reservations advantageous
- Knowledge of the Opera Property Management System
- Marsha experience / balancing knowledge advantageous
- Must be computer literate (Microsoft Office - Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure
- Must be GUEST service driven
- Excellent communication skills in English - verbal, written and telephonic
- Great attention to detail
- TEAM player with a POSITIVE attitude
- Job Title
- Snr Reservations - Franschhoek
- Employer Type
- Employer Type -> Hotels
- Job Type
- Job Classification -> Reservationists
- FT/PT
- Job Type -> Full-time
- Province
- Location -> Western Cape
- Town/City
- Franschhoek
- Salary Type
- Monthly
- Salary
- R15 000
- Start Date
- As soon as
- Redirect me to HotelJobs.co.za