Telcoms/firewall Technician- Sophos
1 week ago
**Sophos Firewall/Yeastar PABX experience MANDATORY**
Responsible for performing skilled technician work in the service/repair, alteration, installation and maintenance of all Telecoms-related systems.
Installation and configuration of Telecoms systems
Installation of cabling systems, data cables and RF cabling
Troubleshooting, fault-finding and problem-solving of various Telecoms and related equipment
Provide and complete SLA Maintenance within specified timeframe as agreed by client and report any abnormalities
Reporting on conditions of equipment and associated systems
Provide quality support service on site (client facing) and remotely
Training of end user and client personnel
Additional duties as directed by management
Installation and configuration of Client Servers
Installation and configuration of Client Firewalls
Installation and configuration of Client Infrastructure
Create, manage and maintain appropriate site documentation
Daily Client backup monitoring and troubleshooting
Log, assign and resolve support cases on the service desk within the severities
Attending to alarms created within the Managed Services Platform
Ensure that Client Servers have all Windows updates
Ensure that Client and Server Anti-Virus is up to date
Maintaining Antivirus Server
Perform client visits as required
Providing clients with accurate, detailed and presentable monthly
reports
General knowledge of Networking infrastructure including VLANs
Answering the help desk phone
May be required to work after hours/during weekends from time to time as some maintenance on customer’s infrastructure can only be done during this time.
Must have 1 year experience with Yeastar PABX
Must have 1 year experience with Sophos Firewall
Pay: R20,000.00 - R30,000.00 per month
**Experience**:
- Sophos Firewall: 1 year (required)
- Yeastar PABX technical: 1 year (required)
