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Specialist: Technical Specialist

1 month ago

Centurion, South Africa BCXP Full time

Structure, Grade & Reporting Job grade/level S5 Business unit Cloud Platform Solutions Department CPS CyberSecurity Positions reports to Senior Manager: Security Operations (M4) Span of control 0
Core Description
To provide a highly specialised, technical service and work on several projects with clients concurrently as well as provide a key role in developing new business and provide expertise in proposal preparation and high-level client presentation skills Key Deliverables / Primary Functions Take cognisance of industry compliance requirements They need to be aware of changes in clients operational and medium to long term objectives as well as ICT requirements Understand the changes in the BCX service model to a service on demand model The need to be aware of and adhere to SLA / OLA requirements The need to have a conceptual understanding of the service delivery model The need to be aware of emerging and current technology. Design, deploy and run security solutions Effectively produce schedules of requests for change (RFCs) for managing changes to the live infrastructure in a timely manner. Partake and give input to projects relevant to contracted services. Compile and produce operational procedures, design documents, Working Instruc and process documentation. Compile and deliver operational reports to service management. Knowledge of IMACD (Installation, Modification, Addition, Change, Delete) Continually obtain diagnostic data to assist in the investigation and resolution of problems. Integrate and Test systems Functional Skills
Good Understanding of Process, Procedures and Work Instructions
Good Understanding ITIL Principles
In-Depth Knowledge of Security Systems and Technology
Reporting Skills
Time & Priority Management
Understand BCX’s And Client Policies And Procedures
Understand BCX’s Business Ethics & Values Behavioural Competencies 1. Job Match 2. Developing and implementing account plan or strategy 3. Meeting customer expectations 4. People / Team Leadership 5. Decision Making 6. Communication and Impact Qualifications Grade 12 (NQF Level 4); relevant diploma (NQF Level 6) preferred Experience
5 - 10 years in an IT environment of which at least five years in a Security environment with the following experience:
Netskope CASB management experience
Titus Data Loss Prevention management experience
Qualys Vulnerability Management experience
CISCO Stealthwatch / Cyber Threat Defence management experience
Have experience in Analysing, Managing and Responding to Security Incidents.
Understanding of Network, Server and Workstation topologies.
Understand risk and the associated security principles. Certifications / Professional Registration A+ or N+ or CCNE or Cisco Security + Relevant Certification will be an advantage Special Requirements/ Employment Condition Work Characteristics Drivers Licence and Reliable Vehicle - both preferable