Website Maintenance Specialist

3 months ago

Durban, South Africa Durban University of Technology Full time

**ICTS: ENTERPRISE IT INFRASTRUCTURE AND OPERATIONS**

**Post**:Website Maintenance Specialist**

**REF: C546**

**Minimum Requirements**:

- NQF Level 6 qualification in information technology/computer science
- 3 years’ experience in the maintenance and design of websites including optimization of websites.
- 2 years’ experience in the design of website databases
- Website tools and instruments
- Website security
- Infrastructure requirements
- Database administration

**Summary of Duties**:

- Receive a job order to upgrade a website and analyse the extent of the work.
- Determine the scope of the upgrade in accordance with the job order requirements.
- Raise the necessary job order in accordance with the scope of the work.
- Analyse the received job order to determine the scope of work.
- Inform the relevant role players of the intended upgrade.
- Submit the necessary change management requests in accordance with procedures.
- Execute the upgrade in accordance with procedures and work instructions.
- Conduct the testing in accordance with the testing plan.
- Close the job order in accordance with procedures.
- Receive an order for fault analysis and analyse to determine the extent and the nature of the analysis.
- Fault analysis is initiated due to system audit results.
- Identify the type of fault analysis required.
- Identify and secure the appropriate resources in accordance with sound management principles where multiple members are required.
- Provide/develop a solution in accordance with the identified problem.
- Implement the solution in accordance with procedures and ensure that the problem is resolved.
- Receive reports and statistics and analyse for correctness.
- Run the website to ensure that it is functional.
- Refer problems to the originating programmer for rectification.
- Determine the required administration actions in accordance with the schedule/request.
- Ensure that the necessary change requests are authorised in accordance with procedures.
- Receive a request for business analyses from business driver / client and analyse for correct understanding.
- Arrange business analyses intervention according set guidelines and criteria.
- The availability of the database is verified and ensured.
- The user is created/modified in accordance with the request.
- The database table space is checked utilising database administration tools.
- Escalate the problem to the best possible person for resolution - Provide/develop a solution.
- Test the solution to ensure that the diagnosed problem is resolved.
- Submit the resolution document to the document management system for future reference purposes.
- Receive and analyse a request for the development of functionality to determine the nature of the functionality.
- Conduct an impact study to determine the possible effect on the current
- and associated systems.
- Implement the functionality on the live system in accordance with policies and procedures.

**Salary: Market related**

**Contact Person**:Miss. ZJ Ngcobo**

**Status of Position**:Permanent**

**To apply**:
**Kindly note**:

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