Ict/ Asset Desktop Technician

2 weeks ago

Parktown, South Africa RJPersonnel Full time

2years
- Manage, install, configure, upgrade operating systems and software.
- Using standard business and administrative packages
- Install, assemble, configure computers, monitors, network infrastructure and peripherals, such as cables and printers.
- Help in maintaining departmental LAN.
- Analyze and monitor the ICT connectivity environment. Advise on technical changes in the ICT environment.
- Act as a technical resource in assisting users to resolve problems with equipment and data.
- Help Manage overall ICT systems security and disaster.
- Liaise between management and users.
- Anticipate and manage ICT risks e.g., virus threats, power outages, leakage of information, etc.
- Help Manage and maintain all ICT equipment.
- Provide first line technical support and maintain WAN / LAN and desktop for all users.
- Minimize service disruption by operating, supporting, and maintaining day to day operational issues.
- Attend to user complain. Record keeping, Manage telecommunications / telephone management system.

**Qualifications and Experience**:

- Grade 12 or equivalent certificate.
- Valid Driver’s license.
- Degree/ National Diploma in Information Communication Technology or related qualifications.
- Knowledge and experience in Desktop, LAN, and WAN support.
- Knowledge of system such as BAS, PERSAL, SAP, SRM and Microsoft package.
- MCSA or MCSE will be an advantage.
- Computer skills, Word and Excel.

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