Senior L&d Specialist
3 weeks ago
As a member of the Learning and Development team, the successful incumbent will be responsible for overseeing the operational requirements of the department and assisting with all learning and development related activities for practitioner departments and services teams across all our locationsnot limited to, the following key duties and responsibilities:
**Key responsibilities and duties**:
Strategy implementation
Responsible for the implementation of the learning and development strategy across the firm
Plan, develop, implement, and monitor all aspects of training programmes across the firm
Planning and co-ordinating the internal training with the various stakeholders and clients
Develop learning solutions to meet all the non-technical training for the firm which includes the design
and delivery of agreed learning solutions
Collaborate with clients to develop practice and team specific learning and develop interventions
Communicate all available training and provide the necessary training information ahead of the
session
Organise, support and contribute to HR projects as required
Learning systems
Identify and recommend the best practice technology enabled learning systems and tools
Provide inputs into the learning portal and all other learning systems and tools
Monitor and track uptake and usage of learning systems and make changes and recommendations
as required
Analyse the ROI calculations and report back to the Head of Learning and Development
Ongoing review of learning systems efficacy and suitability
Maintain and updatetraining recordings and content on the firm’s Learner Management System (LMS)
Stakeholder management
Collaborate with clients to analyse needs and develop specific training plans to meet those needs
Build and maintain strong relationships with all Heads of Department (HOD), Executives and Office Heads (OH) to ensure that their learning needs are met and integrated into the overall ENSafricalearning strategy
Collaborate with Senior HR Business Partners across the firm to support the development needs identified in the Performance Evaluation Discussions (PEDs)
Manage vendor selection process and onboarding of new vendors including the SLA management
Design and development
Develop and review course materials and learning content which is bespoke to theclient’sneeds
Recommend improvements to content and/or presentation methods
Continuous review of all training materials to ensure that the content is up-to-date and relevant
Design and develop e-learning programmes using client feedback, SMEs and vendor inputs
Monitor and evaluate training programme effectiveness and make appropriate changes as needed
Financial management
Provide input into the Learning Budget and expenditure for review periods
Manage and report on the relevant portion of the budget relating to programmes that fall under the
portfolio
Ongoing management of vendors including the procurement and invoicing process
General administration and reporting
Manage and oversee virtual and in-person training events for specified ENSafrica locations
Perform ad-hoc and miscellaneous training-related duties as required from time to time
Implement and maintain reporting mechanisms that contain meaningful data to aid in providing insightsinto the business
Ensure that deadlines are met with regard to specified learning and HR reports
Take accountability for the achievement of operational and strategic objectives within their focus area
Maintain personal quality of work and productivity standards
Respond openly and positively to constructive feedback received
Evaluation and analysis of learning solutions to assess ROI and make necessary recommendationsand changes, where applicable
Oversee the maintenance of training records, attendance
Relevant Bachelor’s degree qualification in Human Resources or Learning and Developmentis preferred
Previous experience in a law firm or professional services firm will be a distinct advantage
At least eight years relevant work experience as a Training Specialist, Trainer, Training Facilitator or similar role
Solid experience in project management with an ability to execute tasks, responsibilities and projects effectively within the desired timeframes
Outstanding written and verbal communication skills in English, including editing and proofreading
Highly proficient in MS Office (Word, PowerPoint, etc.)
Demonstrated experience in instructional design and adult learning principles
Coordinating multiple training events in a professional services environment
Extensive knowledge of the implementation of training plans
Sound knowledge and experience working with various e-learning/learner management systems
Solid understanding of skills development legislation such as the Workplace Skills Plan and BBBEE
reporting
Between 1 - 3 Years
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