Momentum Insurance

2 weeks ago

Randburg, South Africa iSON Xperiences Full time

**Claims agent : Agent**

**Based in Randburg**

**Remuneration : Basic**

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**Main purpose of the job**:
The successful applicant will be responsible for meeting and exceeding daily and monthly targets through inbound calls while capturing claims.

The applicant will be responsible to accurately capture events surrounding a motor and non-motor insurance claim.

A high level of empathy is a required to execute within a pressurized environment while meeting deliverables.

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**Key responsibilities Minimum Requirements**

Delivering awesome service with Empathy

Ability to deal with high volumes of calls whilst insuring a call of high quality

Ability to handle complaints as well as conflict telephonically

High attention to detail

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**MS Office literate**

Excellent communication both verbal and written

Computer literacy in both MS Word Excel Cooperative and empathetic to colleagues and customers

Minimum 6months insurance background required

Grade 12 /Matric Â- Credit Criminal Clear

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