IT Superintendent

**Job highlights**
- Glencore Coal SA
- Witbank, Mpumalanga, South Africa
- d Services

**Job ID**
- GROUP 2024/10**Closing date**
- 13/02/2024**Last Updated**
- 05/02/2024***

The incumbent in this role is responsible for supporting the Regional IT Manager with VOIP, Video Conference and Network Support.

**Key Responsibilities**
- Managing projects and operations by ensuring that SLA’s are achieved and client expectations are met.
- Providing prompt professional support to users, in line with targets and time lines, using the concept of best practices.
- Ensuring IT compliance with global Glencore standards.
- Improving or adjusting IT services to address changing business needs.
- Planning, implementing, and maintaining disaster recovery plans to ensure business continuity.

**Minimum Qualifications**
- Relevant Degree in Information Technology.

**Minimum Experience**
- Minimum 5 Years’ experience in an IT systems infrastructure environment.
- Experience in Service Desk and Telephony systems will be advantageous.
- Experience with Enterprise networks will be advantageous.
- Mining Industry experience will be advantageous.

**Behaviour Competencies**:

- Ability to take decisive action and assume responsibility for making difficult decisions that affect people and business performance. Ability to create
- d meaning by clearly and confidently communicating the relevant information to a decision or task, in a verbal format.
- Ability to inspire and foster commitment, pride and trust amongst team members by taking a democratic approach, seeking and valuing contributions and encouraging collaboration.
- Ability to treat diverse groups of people with respect and to effectively employ this diversity to the advantage of the Company.