Security Monitoring Analyst
4 weeks ago
**MAIN RESPONSIBILITIES**:
- Monitor the Client SIEM tool to detect IT security incidents
- Monitor multiple security technologies, such as IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources
- Perform manual alert correlations in accordance with predefined procedures and escalate based on specific Project/Client requirements
- Handling of Incidents through ticketing systems and follow through completion and/or escalation in accordance with established procedures.
- Work in correlation with SLAs as applicable for day-to-day Operations of the Monitoring Team
- Document procedures used to solve issues for future reference.
**Professional skills and required qualifications**:
- 3+ years of professional IT experience
- 1+ years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling and log analysis
- Experience with reviewing raw log files, data correlation, and analysis (i.e., firewall, network flow, intrusion detection systems, system logs)
- A sound knowledge of IT security best practices, common attack types and detection/prevention methods including malware, emerging threats, attacks, and vulnerability management
- TCP/IP knowledge, networking, and security product experience
- Knowledge of the type of events that both Firewalls, IDS/IPS and other security related devices produce
- Experience with AlienVault, ArcSight, LogRhythm, QRadar, Splunk and other SIEM tools is preferable but not mandatory
- Experience assisting in the development of procedures and documentation
- Customer service including the resolution of customer escalations, incident handling, and reporting
- Highly proficient in spoken and written English
**Job Types**: Full-time, Permanent
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