Quality Assurance Specialist
1 week ago
Salary Package: R20k pm + Benefits - Benefits include medical aid and group risk with a funeral plan. Note benefits only activate after the 3rd month of the 6 month probation period.
The Employer: Our client is a leading commission-free online investment platform committed to transparency and safety. Clients’ deposits are kept in segregated and safe accounts. There are no hidden fees or charges. They offer an exceptional array of investment assets under one secure platform. Stocks, commodities, bonds, forex, and indices.
The Role: You will be part of the team responsible for ensuring that our client’s agents are fully compliant with relevant legislation about online investing and trading - this will include monitoring the sales and retention/customer support teams to ensure processes are followed and revise procedures if and when legislation is updated/amended.
Key Deliverables & Outputs:
- Monitor and supervise control systems
- Create a strategy for preventing violations of legal rules and internal policies guidelines
- Evaluate the efficiency of controls
- Identify risks or non-conformity issues
- Design, improve and implement productive and efficient company policies
- Collaborate and maintain continuous communication with the HR department
- Improve current strategies if necessary
- Revise procedures, reports, etc. periodically
- Supervise and oversee the work of colleagues
- Identify compliance issues and necessary training
- Create reports for senior management and external stakeholders
- Monitor and review Sales and Customer Support telephone calls to ensure compliance is met
Minimum Requirements:
- Grade 12
- BA in law, finance, business administration, or similar qualifications beneficial
- 2+ years in a Quality Assurance/Quality Control role within the financial service’s outbound sales space
- Personal Attributes:
- Proactive
- Positive, can-do attitude
- Excellent interpersonal skills
- Ability to multitask.
- Good organizational and time-management skills
- Outstanding communication and interpersonal skills
- Skills Requirements:
- Strong mathematics background
- Ability to think on your feet and deliver answers to prospects in a confident natural manner.
- Knowledge and understanding of the industry’s regulations and best practices
- Hands-on experience with a variety of reporting operations and procedures
- Ability to handle data with confidentiality
-
Quality Assurance Specialist
4 days ago
Cape Town, Western Cape, South Africa F&M Staff Solutions (Pty) Ltd Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at F&M Staff Solutions (Pty) Ltd.The ideal candidate will have specific experience in quality control of inbound stock and tools in mechanical and electronic manufacturing, as well as quality control of received tools & equipment, especially...
-
Quality Assurance Coordinator
14 hours ago
Cape Town, Western Cape, South Africa Quality Crates Manufacturers Full timeQuality Crates Manufacturers is seeking a Quality Assurance Coordinator to join our team. As a key member of our production team, you will play a vital role in ensuring the quality of our products and services. Your responsibility will be to enforce adherence to standard operating procedures, conduct regular systems checks, and ensure all products meet...
-
Quality Assurance Specialist
2 days ago
Cape Town, Western Cape, South Africa WNS Full timeQuality Assurance RoleWe are looking for a Quality Assurance Specialist to join our team at WNS Cape Town.About WNS:WNS (Holdings) Limited is a global Business Process Management (BPM) leader. We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals.Job Description:The successful...
-
Quality Assurance Specialist
7 days ago
Cape Town, Western Cape, South Africa Mulilo Full timeAbout the RoleMulilo, a leading Independent Power Producer in Southern Africa, seeks a highly skilled Quality Assurance Specialist to oversee daily quality management activities on renewable energy project sites. The successful candidate will ensure compliance with Mulilo's Quality Management System (QMS) and drive quality assurance and control at the...
-
Quality Assurance Specialist
5 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeUniversity of Fort Hare is seeking a qualified Quality Assurance Specialist to promote quality throughout the organization by assuring compliance to an effective quality management system. As a key member of our team, you will be responsible for the development and implementation of quality management systems in line with best practice and industry...
-
Quality Assurance Specialist
4 days ago
Cape Town, Western Cape, South Africa Skill Set Specialists Full timeAt Skill Set Specialists, we're seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Agent, you will play a crucial role in ensuring the high quality of our services.About the RoleThis is a fantastic opportunity for an experienced professional to take their career to the next level. If you're passionate about...
-
Quality Assurance Specialist
5 days ago
Cape Town, Western Cape, South Africa Xneelo Full timeJob Description:xneelo is a business enabler that offers hosting services to its customers. Our purpose is to create and enable online transactions, and we strive to retain the trust of our customers. We aim to deliver a reliable and consistent web hosting service by focusing on infrastructure stability, good value, and consistent service delivery.We are...
-
Senior Quality Assurance Specialist
1 day ago
Cape Town, Western Cape, South Africa Dimension Data Full timeDigital transformation is a key focus for Dimension Data, and we're looking for a Senior Quality Assurance Specialist to help drive this initiative forward.In this role, you'll be responsible for designing and executing comprehensive testing strategies to ensure the highest quality products for our clients.As a Senior Quality Assurance Specialist, you'll...
-
Quality Assurance Specialist for NLP
6 days ago
Cape Town, Western Cape, South Africa ENGINEERINGUK Full timeJob Summary:We are seeking a Quality Assurance Specialist for NLP to join our EngineeringUK team. As a Quality Assurance Specialist, you will be responsible for ensuring the accuracy and effectiveness of our natural language processing models. This involves evaluating and improving the quality of annotated datasets used to train AI models. You will work...
-
Quality Assurance Specialist
4 days ago
Cape Town, Western Cape, South Africa Flash Group Full timeJob OverviewThe Flash Group is seeking a skilled Quality Assurance Specialist to join our Tech Quality Assurance team.About YouYou will have a strong background in software testing and a passion for delivering high-quality products.ResponsibilitiesDevelop and execute test plans to ensure software meets quality standards.Analyze and report on test results,...
-
Quality Assurance Specialist
3 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeAirline Contact Centre Quality Assurance SpecialistWe are looking for a highly motivated Quality Assurance Specialist to join our airline contact centre team at WNS (Holdings) Limited. As a Quality Assurance Specialist, you will be responsible for ensuring that our customer service operations meet the highest standards of quality.The ideal candidate will...
-
Food Quality Assurance Specialist
2 days ago
Cape Town, Western Cape, South Africa Numeral Financial Services Group Full timeJob Title: Food Quality Assurance SpecialistAs a Food Quality Assurance Specialist with Numeral Financial Services Group, you will play a crucial role in ensuring the quality and safety of food products throughout the supply chain.About UsWe are a leading financial services company that prioritizes excellence in all aspects of our business, including the...
-
Quality Assurance
2 days ago
Cape Town, Western Cape, South Africa Surgo HR & Training Full timeOverview:Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a skilled Quality Assurance Agent (German Speaking) to join their team.The Quality Assurance Agent - German role is responsible for monitoring and evaluating the quality of customer service interactions to ensure adherence to company standards and regulatory...
-
Software Quality Assurance Specialist
5 days ago
Cape Town, Western Cape, South Africa SkillsMap Full timeWe are seeking a highly skilled Software Quality Assurance Specialist to join our Quality Assurance team at SkillsMap. This individual will be responsible for ensuring the high-quality delivery of software products to our customers.Key ResponsibilitiesDesign and develop both manual and automated test cases in adherence to established standards.Offer insights...
-
Electrical Quality Assurance Specialist
3 days ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:We are seeking a highly skilled Electrical Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring that safety and quality standards are met in all electrical projects.Key Responsibilities:Perform visual inspections on site to verify that materials meet requirements and specifications.Conduct quality...
-
Software Quality Assurance Specialist
4 days ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeWe're seeking a Software Quality Assurance Specialist to join our Technical Team at Spinnaker Software.The ideal candidate will have a passion for IT systems, experience in functional testing, exploratory testing, and API testing, as well as strong analytical skills.This role requires the ability to work in a fast-paced environment, juggling multiple...
-
Quality Assurance Specialist
2 weeks ago
Cape Town, South Africa Equisoft Full time**Quality Assurance Specialist** - **Cette description est disponible en anglais seulement**_ Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! If you enjoy a good challenge, like to learn continuously and use new technologies and a person who is looking to grow within...
-
Senior Quality Assurance Specialist
2 days ago
Cape Town, Western Cape, South Africa Red Rock Recruitment Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Quality Assurance Specialist to join our team at Red Rock Recruitment. As a key member of our quality assurance department, you will play a critical role in ensuring the highest level of quality in all aspects of our business.Key Responsibilities:Manage and maintain quality control records...
-
Quality Assurance Specialist
4 days ago
Cape Town, Western Cape, South Africa The HEINEKEN Company Full timeRole OverviewThe HEINEKEN Company is seeking a skilled Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality and consistency of draught beer served in designated geographic regions.Main ResponsibilitiesConduct quality audits at least once a month to assess aroma, appearance, and temperature of draught...
-
Quality Assurance Specialist
3 days ago
Cape Town, Western Cape, South Africa MC Technology Staffing Full timeJob Description:Role OverviewWe are seeking a detail-oriented and proactive individual to join our team as a Quality Assurance Specialist. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality in our manufacturing processes.Responsibilities:Conduct incoming material inspections to verify...