Order Fulfillment Coordinator
1 week ago
**_Who We Are:_**
- Bradken is equipping the resource sector to sustainably advance society._
- As an Order Fulfillment Coordinator, you'll be joining a global leader in the design, manufacture and supply of wear products and services for mining equipment._
- Our 3000 - strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030._
- You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades._
**_What's the Role:_**
We are looking for an Order Fulfilment Coordinator and a Customer Service Expert. You will ensure Internal and External customer satisfaction through timely and efficient fulfilment of customer orders and provision of support to maintain effective logistics and sales functions across the region.
With your excellent organizational skills, you will thrive in a busy role and deliver timely, accurate and effective processing of sales orders and purchase orders to enable accuracy in order fulfilment.
You are a collaborative individual and will work closely with the Bradken Sales teams and Freight and Purchasing staff liaising about orders from manufacturing plants and other third-party suppliers to ensure customer requirements are satisfied.
With utmost customer focus, you will support our Sales teams in providing up-to-date reporting on the progress of orders for the region.
**Key Criteria**:
- Experience in Customer Order Management on a Global level - essential
- Working experience in mining-related background preferred, but not essential
- Sales support experience in a similar role preferred, but not essential
- Salesforce accreditation, preferred, but not essential
- Microsoft Outlook, Word and Excel skills essential
- Shipping knowledge (imports/Exports) - essential
- English and Afrikaans language - essential
This opportunity within our growing Supply Chain team will offer challenges, new experience, and learning across a range of duties within Logistics and Sales.
**This role is based in Johannesburg (Ekurhuleni East)**
**Why join our team at Bradken?**
- Safety first environment and mindset
- Flexible work options
- Competitive Total Reward Packages
- Global and local recognition programs
- Paid Parental Leave
- Learning and Development focus
- Education assistance
- EAP for you and your family
- Community Involvement program
**Before commencing employment, you will be required to complete psychometric assessment, Microsoft skills assessment and a pre-employment medical including drug and alcohol testing.**
**WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES**
Bradken is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, engaging and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance and business needs.
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