Industrial Relations Officer

2 weeks ago


Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 72501

**Job Type**
- Permanent

**Job Title**
- Industrial Relations Officer

**Computer Skills**
- MS Office

**Industry**
- Gas

**City**
- Johannesburg

**Province**
- Gauteng

**JOB PURPOSE**:

- To manage the execution of the disciplinary, grievance and dispute resolution policies, processes, and mechanisms within the Company through active case management, advising and consulting on IR related matters and issues and monitoring and reporting on trends and identified risks.**KEY RESPONSIBILITIES BUT NOT LIMITED TO**:
**Case Management.**

**_ Manage internal disciplinary cases, as received from various departments by:_**
- Receiving, validating, and analyzing case investigation reports.
- Requesting clarification, additional information and/or evidence to support investigation report.
- Advise and guide investigation manager on appropriate corrective or punitive action to take.
- Draft and assess charges for disciplinary enquiries, notices for consultation sessions, poor performance meetings.
- Provide charges or notices to complainant and or investigating manager and facilitate the arrangements for proposed/advised process to take place.
- Source in, where required, the Human Resources Manager’s assistance in high risk or identified cases and or processes to ensure procedural and substantive fairness in process/es.
- Follow up on and monitor execution of advised/proposed processes by diarizing dates of enquiries, grievance sessions, consultation, and poor performance enquiries for execution within agreed timelines.
- Validate and check that all required documentary and evidentiary information are present and included in case file/pack.
- Keep up to date the SAGE (Operating system) with all IR cases per period.

**_Manage all cases referred to CCMA/Labour Court by:_**
- Recording all referrals.
- Handing Con/Arb objections.
- Attending or in-sourcing attendance for all CCMA/National Bargaining Council Conciliation/Arbitration meetings.
- Manage total process for arbitrations:

- Prepare arbitration packs.
- Arrange and facilitate pre-arbitration meetings.
- Arrange and prepare relevant witnesses.
- Attend and represent Company at CCMA/National Bargaining Council arbitration set downs/proceedings.
- Support and manage, where required by HR Manager, the Occupational Health and Safety and Employment Equity legislative processes within the Company.

**Reporting/Monitoring and Consulting**

**_ Extract and compile Management Information from SAGE system and case files to:_**
- Monitor and manage SLA execution.
- Show trends and risk points (top five transgressions, CCMA/National Bargaining Council cases, quality of case management by Departments etc.)
- Advise on corrective or contingent actions to address trends and risk points.
- Monitor labour environment for labour law amendments, updates and matters arising which may have impact/effect on Company.
- Monitor and report on execution of Occupational Health and Safety and Employment Equity processes within Company.
- Assist with the annual Employment Equity reporting process.

**Subject Matter Expert in Training and Development.**
- Assist and advise on drafting of in-house IR training material and course.
- Responsible for all training on IR and related training interventions and courses.
- Facilitate in-house training courses for IR training as and when required.
- Research and keep up to date with the South African Labour Law and various acts.
- Ensure management and union compliance on any collective agreements.
- Continually analyse and develop operating procedures as it relates to IR, ER and HR.
- Manage grievances and grievance procedures timeously and ensure management are updated.
- Ensure strike and contingency plans are continually updated in the event of any industrial action.
- Assist in the development of HR, IR and ER labour protocols, operating procedures, and handbooks.
- Ensure all staff members are aware of the IR and ER protocols and regulations, and that employees have access to the relevant handbooks when needed.
- Work with all stakeholders and manage disciplinary process to ensure a speedy resolution.
- Ensure the wellness program for staff is clearly documented and that staff are aware and regularly updated of the resources available to them.
- Ensure continuous revision, internal training and updates are provided on various IR and ER and recent case law, and that this is conducted regularly across all levels of staff and where necessary coordinate external training on relevant matters.
- Work with the representative union and management in managing conflict between parties and employees.
- Coordinate collective bargaining agreements with the representative union and management.
- Assist in the organization and induction of new staff on the code of conduct, HR and IR protocols and operating procedures during orientation.
- Facilitate Skills Development Forums, EE committee meetings, monthly union meetings and fut



  • Johannesburg, South Africa Don't waste services Full time

    INDUSTRIAL RELATIONS - OFFICER. We are looking for an IR Officer who will be responsible for assisting with the IR function for the business, in our Gauteng office. Duties & Responsibilities - but not limited to: - Ø Drafting of IR documents Ø Implementing IR procedures Ø Hearings Ø CCMA & Bargaining Council Representation Ø IR...

  • IR Officer

    4 days ago


    Johannesburg, Gauteng, South Africa Interwaste Full time

    A leading waste management company is seeking a Junior IR officer for its depot in Germiston. The successful candidate will be responsible for implementing and maintaining effective industrial relations for the group.Key Responsibilities:Manage industrial relations to ensure a win ratio with CCMA/NBCCRFI casesEnsure no preventable CCMA and Bargaining Council...


  • Johannesburg, Gauteng, South Africa Interwaste Full time

    A leading Waste Management company is seeking the services of a Junior IR officer for its Depot in Germiston.POSITION INFO :JOB PURPOSE :To implement and maintain effective Industrial Relations for the Group.KEY PERFORMANCE INDICATORSEstablish and maintain a win ratio with CCMA / NBCCRFI casesEnsure that no preventable CCMA and Bargaining Council judgments...


  • Johannesburg, Gauteng, South Africa Be Relevant Placements Full time

    About UsAt Be Relevant Placements, we strive to create a workplace culture that values equality and fairness. Our team is dedicated to ensuring that all staff members have access to the resources they need to excel in their roles.Job OverviewThis role is responsible for providing expert advice on labor relations and compliance. The successful candidate will...


  • Johannesburg, Gauteng, South Africa Minor Hotels Full time

    Job title : Guest Relations OfficerJob Location : Gauteng, JohannesburgDeadline : March 08, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionAs a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as...


  • Johannesburg, South Africa Profile Personnel Full time

    **Employee Relations Officer **required for a reputable FMCG/Retail company based in **Rustenburg** **Requirements**: - 3 - 5 years’ experience within an industrial/ employee relations specialist role - 3 - 5 years’ experience within a unionised environment - 2 - 4 experience is retail business and understanding of the sectoral determination act 9,...


  • Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 55474 **Job Type** - Permanent **Job Title** - Labour Relations Officer **Computer Skills** - MS Access,MS Excel,MS Explorer,MS Outlook,MS PowerPoint,MS Word **Industry** - Legal **City** - Johannesburg **Province** - Gauteng - Labour Relations Officer Position Purpose To provide complete support, coordination and implementation of all...


  • Johannesburg, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Johannesburg, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Johannesburg, Gauteng, South Africa Thecapital Full time

    Join to apply for the Guest Relations Officer role at The Capital Hotels, Apartments & Resorts.Pay RangeThis range is provided by The Capital Hotels, Apartments & Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Company OverviewThe Capital Hotels stands for equal opportunity while transforming...


  • Johannesburg, South Africa The Recruitment Specialists TRS Full time

    Location: Johannesburg South, Gauteng **Salary**: R8 000- R10 000 (Depending on experience) + commission on all services and retail. Yearly salary review. Monthly competitive Bonus Structure. Bargaining council - Pension. World class spa is looking for a professional, strong Guest Relations Officer for a very busy spa. **Duties**: Make guest bookings,...


  • Johannesburg, Gauteng, South Africa Interwaste Full time

    The Industrial Relations Coordinator will be responsible for coordinating and implementing effective industrial relations strategies for our Germiston depot. This includes managing union relationships, representing the company at the CCMA, and developing comprehensive IR administration systems.Key Tasks:Manage industrial relations to ensure a positive...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: **purpose**: Establishes and maintains industrial relations function. Monitors the industrial relations environment, develops strategies to meet company needs. **experience and qualifications**: - Appropriate degree, possible specialist qualification in Labour Law, - 8-10 Years relevant...


  • Johannesburg, Gauteng, South Africa MPRTC Full time

    The ideal candidate for this role will have extensive experience in industrial relations and a strong understanding of South African labor laws. As an Industrial Relations Manager, you will be responsible for developing and implementing policies and procedures that promote fair labor practices and maintain a positive work environment.**Key...


  • Johannesburg, Gauteng, South Africa IntelliStaff Full time

    This is a full-time on-site role for a Guest Relations Officer in Sandton. The Guest Relations Officer will be responsible for managing guest relations, ensuring customer satisfaction, providing exceptional customer service, and performing receptionist duties. Daily tasks include greeting guests, handling inquiries, scheduling appointments, and managing...


  • Johannesburg, Gauteng, South Africa Be Relevant Placements Full time

    Picture statement All citizens of the World have basic rights. Some of these are the right to life, to clean water and so on. These are there to give a sense of certainty so that the individual so that they can feel that there is somewhere where we are all equal. From this sound and stable base, people can go about their daily lives.The Link All staff also...


  • Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Job DescriptionWe are seeking a highly skilled Industrial Relations Director to join our team at Edge Executive Search. As a key member of our organization, you will be responsible for designing and delivering an over-arching industrial relations strategy that focuses on modernizing Trade Union relationships.ResponsibilitiesNegotiation and Consultation: Own...


  • Johannesburg, Gauteng, South Africa Ogilvy Public Relations Full time

    Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: **experience and qualifications**: - Bachelors degree or appropriate 3 years qualification in HR/Labour Law/Industrial Relations - Bachelors...

  • HR Specialist

    2 weeks ago


    Johannesburg, South Africa Educor Full time

    **HR Specialist - Industrial Relations (IR) JB3554**: Johannesburg, Gauteng - Human Resources - HR Specialist - Industrial Relations (IR) JB3554 Johannesburg Market Related/ Negotiable/ Competitive The HR Specialist - Industrial Relations (IR) plays a critical role in managing and maintaining positive labor relations within the organization. This role...