General Manager

1 month ago

Addo, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy
- General Manager (F&B focused)**

**Luxury Lodge
- Addo, Eastern Cape**

An exciting new position has just opened up for a General Manager who has very strong fine dining F&B/ Restaurant experience. While you would oversee the daily operations of the lodge, the focus is on the F&B offering which is being developed from new with an outlet added. So along with excellent general F&B knowledge, you must also be very comfortable with implementing SOPs and cost controls. An element of creativity must also be present in recipe creation as well as in Beverage purchasing.

**Requirements**:

- Minimum 5 year’s experience in a Food & Beverage managerial role with management experience within a lodge
- Strong understanding of food and beverage operations
- Relevant qualifications in Hospitality Management or related field
- Computer literate with proficiency in hospitality management software: TallOrder and Nightsbridge
- Fluent in English, both verbal and written, good communication skills
- Professional appearance and demeanour
- Train and deliver world class international service standards
- Excellent organizational and administrative skills
- 100% Guest focused with Strong attention to detail and able prioritise effectively
- Valid driver’s license

**Description**:

- Oversee all food and beverage operations to ensure quality and consistency, including the kitchen
- Work with the head chef to maintain food quality and presentation, ensuring all meals are checked and recipes are followed
- Manage inventory, ordering, and budgeting to maximize profitability.
- Set par levels for all stock, control operational costs and identify measures to cut waste
- Develop and maintain high standards for service and customer experience in a fine dining environment
- Train food and beverage team to deliver outstanding service
- Ensure compliance with health and safety regulations in all areas of the lodge
- Handle guest inquiries, complaints, and feedback professionally and efficiently
- Oversee and assist other departments in the lodge to ensure seamless guest experiences
- Manage and set up a new bar and food operation, to include pool service and room service in conjunction with the lodge owner
- Assist with menu development for the bar and food operation
- Recruit and train a new team for the bar and food operation

**Package**:

- Salary: R25 000 - R30 000 CTC
- Live n Accommodation (no pets or dependents unfortunately)

**Start date**: ASAP

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