Prokard Explorer By Marriott Consultant

3 weeks ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 22211478

**Job Category** Reservations

**Location** MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Function of the Role**

**Duties**
- Database maintenance and management
- Adhoc outbound telesales calls
- Assist Hotels & Members with voucher redemption queries
- Assist Members visiting Regional Office
- Monitor and manage suspended member records between hotels and OCIS system
- Dispatch Prokard collateral to hotels
- Adhoc Prokard Operational Tasks

**Required Experience & Qualifications**
- A recognized Hospitality qualification would be advantageous
- At least 1- 2 years Call Centre experience within a Hotel environment
- Proficiency in Microsoft packages (MS Word, Excel, Outlook)
- Working Knowledge in Opera PMS
- English and Afrikaans speaking with a 3rd language advantageous
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

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