Cellular Consultant-blue Route

2 weeks ago

Tokai, South Africa JD Group Full time

**Purpose of the Role**

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

**Key Outputs**
- Maximise the profitability of the Business Unit by achieving individual contracts targets.
- Promote contract products to customers in order to maximise the value and profitability of the Business Unit
- Deal with customers in a customer centric manner
- Effective self-management and teamwork

**Minimum Requirements**
- Matric
- 1 - 2 years working experience in the retail industry
- Contracts Services product knowledge
- Risk management
- MS Office Proficiency
- Written and verbal communication skills
- Interpersonal skills

**Skills & Knowledge**
- Management Information Systems
- SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM, AVS, PayJoy & Vumatel
- Credit Services Sales Acumen
- In-depth knowledge of IC Polices, Practices, Processes and Procedures
- IC Business Operating Model
- Expressed and implied ethical responsibilities
- Team work
- Customer Service orientated
- Attention to detail
- Telephone etiquette
- Target driven

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