Sales Consultant

4 months ago


Krugersdorp, South Africa Rooftop Recruitment Full time

SALES CONSULTANT

The Sales Consultant will be Responsible for the sales team.

Ensure store profitability through meeting individual and team targets

Responsibility

Matric

2 years working in retail sales and furniture sales experience an advantage.

Report directly to the Store Manager

Computer literacy
- Microsoft Office - especially excel
- Possibolt
- Drobox
- CRM / Databases

**Requirements**:

- Excellent interpersonal skills
- Effective Time keeping
- A responsible and positive attitude
- Proven track record of driving results
- Able to work under Pressure
- Deadline driven - ability to meet targets
- Problem solver
- Ability to sell and find opportunities in engagement with customers
- Customer excellence

Key Activities
- Stock Management
- Sales
- Customer Service
- Store operations
- When selling goods to customers always check Possibolt for the number of stock across the business. If stock is less than 5 units on system call head office to confirm stock availability before a sale can be concluded.
- Ensures stock is being ordered as per top sellers
- Store sales targets and individual sales targets to be achieved.
- Actively keeping track of sales performance against target.
- Excellent product knowledge and the capability selling a diverse product range and keeping up to date with the latest trends.
- Promotes add on Sales
- Responsible for Customer Service
- Polite and greets all customers
- Takes pride in dress code and personal appearance
- Respond to customer requests and complaints with speed and accuracy
- Escalate customer queries to the customer service department.
- Deal effectively with all refund and exchange matters and escalate to head office to follow protocol and attend to customer.
- Refund procedure adhered to
- Follow up with head office to ensure customer queries and complaints effectively being managed
- Responsible for Store Operations
- Follow correct protocols and policies for stores.

Ability to commute/relocate:

- Krugersdorp, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)


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