Systems Analyst Ii, IT Supply Chain Systems

4 days ago

Cape Town, South Africa Woolworths Full time

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- Ref: ITSSC0033 - SYSTEMS ANALYST II, IT SUPPLY CHAIN SYSTEMS, CAPE TOWN
- Advert reference: woolw_000401
- Advert status: Online
-

**Position Summary**:
**Industry**:IT & Internet

**Job category**:Others: IT and Telecommunication

**Location**:Cape Town

**Contract**:Permanent

**Remuneration**:Market-related

**Introduction**:
Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement. This is a permanent position based at the Head Office in Cape Town City Centre.

**Job description**:

- **_Analyse current systems solutions and business requirements_**
o Interpret and provide input to translate business requirements into business requirement definitions and specifications
o Analyse and evaluate required system enhancements
o Analyse existing systems and interfaces for modification / improvement purposes
- **_Design new or enhanced systems to accommodate business needs_**
o Participate in the process design or re-design and translate business / user requirements / processes into less complex system design
o Design less complex system enhancements
o Change systems specifications based on testing problems / changing requirements
o Design interfaces and solutions with other systems
o Adhere to the change request process
o Complete peer review of team change requests submissions
o Provide input to deployment plans based on designs
- **_Testing of proposed solutions_**
o Develop system test plans for system, regression and integration testing
o Perform systems testing and integration testing, and feedback results
o Assist business and external stakeholders with functional and integration testing of solutions and changes for sign-off
- **_Participate in the implementation of new solutions to ensure successful integration into current environment_**
o Manage the creation and hand-over of the system administration procedures
o Participate in the post-implementation reviews for completed projects
- **_Support current solutions_**
o Attend to user queries, incidents and requests as per ways of working
o Ensure the stability of the existing systems environment in line with agreed SLA’s
o Provide input to development/programming and technical support teams
o Provide functional guidance
o Complete peak checks and reporting during peak periods
- **_Collaborate with and support ITS and the Business_**
o Integrate with relevant business and IT teams
o Provide system input to design of user training material
o Provide operational support to the business areas
o Provide knowledge transfer and support to team members
o Collaborate with 3rd party service providers for operational, technical and functional support
- **_Create and maintain documentation_**
o Develop and maintain all relevant SDLC documentation
o Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems
o Update standby and support manuals

**Minimum requirements**:

- Minimum 3 years IT degree/diploma
- 3 - 5 years relevant IT experience
- Will be required to perform standby duties on rotational basis

**Additional Criteria**
- Retail experience advantageous
- XML, SQL and relational database knowledge is required
- Working knowledge of various system integration formats
- Able to work independently on less complex projects and improvements
- SDLC and testing methodology knowledge
- Supply chain knowledge/understanding advantageous
- Takes ownership, accountability and is self-motivated
- Attention to detail
- Is aware of and responsive to internal and external events and influences on the technical landscape
- Appropriately derives and organises the essence of information to draw solid conclusions
- Looks beyond symptoms to uncover root causes of problems to be solved
- Synthesises data from different sources to identify trends
- Demonstrates a results-oriented mindset in planning and implementing activities/projects
- Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
- Prepares clear, well-structured presentations using a variety of tools and techniques
- Prepares written reports and briefs and communicates ideas clearly
- Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit
- Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties
- Adjusts to work effectively within new work structures, processes, requirements, or cultures
- Actively seeks out positive spin-offs of change and investigates ways in which change can be used
- Anticipates change and continuously remains prepared for change
- Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

**Woolworths is an equal employment opportunity company that is committed to inclusion and d

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