Assistant Store Manager- Clicks Whale Coast Mall

7 months ago

Hermanus, South Africa Clicks Group Limited Full time

**Listing reference**: click_015099**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Retail Operations**Location**:Hermanus
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:No**Introduction**
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.**Job description**

**Job Purpose**:

- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

**Job Objectives**:

- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

**Minimum requirements**

**Education and Experience Requirements**:

- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

**Job Knowledge and Skills Required**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy

**Essential Competencies**
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks

**Kindly note only applicants who meet the minimum requirements will be contacted.'‹**

**We are committed to the principles of Employment Equity.

  • Shopper & Driver Supervisor (Whale Coast Mall

    6 days ago

    Hermanus, South Africa OneCart Pty (Ltd) Full time

    **WE'RE HIRING!!** **INTERESTED? THEN APPLY!!** Shopper & Driver Supervisor role in the following region: - Whale Coast Mall, Hermanus **Must have minimum requirements as follows**: **Job purpose** To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required...

  • Shop Assistant/cashier

    2 months ago

    Hermanus, South Africa Whitehouse linen Full time

    **Energetic, enthusiastic, well spoken and neatly presented young individuals seeking a career within the Retail Sector.** **Duties including but not limited to**: **Customer Service** a. When passing any customers ensure that you greet them in a friendly manner. b. Assist all customers in a calm, courteous and professional manner. c. Direct customers to...

  • Store Manager

    7 months ago

    Hermanus, South Africa Ackermans Full time

    **Job Advert**: Are you keen to grow your leadership role and career in our company? We are looking for a self motivated leader to co-manage our store. The purpose of the job is to optimize sales and exceed customer expectations through the implementation of the operations strategy and effective management of staff. **Qualifications**: Matric or equivalent...

  • Restaurant & Foh Duty Manager - Whale Coast 5 Hotel

    7 months ago

    Hermanus, South Africa HotelJobs.co.za Full time

    This luxury 5-star deluxe lodge hotel, Villa and spa offers international standards in accommodation and award-winning fine dining cuisine. Focusing on overseas and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a...

  • Sport-specific Specialist

    7 months ago

    Hermanus, South Africa Pepkor Speciality Full time

    An exciting and challenging opportunity has become available for a Sport-Specific Specialist within Tekkie Town Hermanus Whale Coast Mall. This role will report directly to the Store Manager of Tekkie Town. We are looking for a well-spoken, energetic, sport-focused individual with a passion for customer service and brands. The purpose of this role is to...

  • Store Manager

    1 week ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Hermanus - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: The main purpose of the job is to plan, lead and direct the effective management of the day to day...

  • Trolley Porter

    6 months ago

    Hermanus, South Africa Meondo Holdings Full time

    Meondo Holdings is looking for Trolley Porters & Blockers for Hermanus. You must reside in the Hermanus/Whale Coast and surrounding areas. Are you able to push lines of 10 trolleys or more? Are you willing to work / deal with the public? Are you in good health and able to walk distances? Then this is the job for you. **Minimum Requirements** All...

  • Printing Store Assistant

    1 week ago

    Hermanus, South Africa Printing Store Hermanus Full time

    Duties involve stocking and operating printing equipment and customer service. Required qualifications include Matric (Grade 12) and previous retail store experience. Technical knowledge and skills to operate printers and other related equipment as well as printing techniques and the operation of large-scale printers. Knowledge of graphic design and Corel...

  • Festive Shop Assistant

    4 days ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Hermanus - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:No**Brand**:Clicks Group**Introduction**: **Job description**: **Purpose** To offer exceptional customer service over the festive trade period. **Job...

  • Trainee Store Manager

    7 months ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Listing reference**: click_014981**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Hermanus - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To train and be able to manage all departments of the store...

  • Store Manager

    7 months ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Listing reference**: 017067**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Hermanus - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To ensure the efficient operation of the store and service...

  • Assistant Store Manager

    2 months ago

    Hermanus, South Africa Eagle Lighting Full time

    **EAGLE LIGHTING CURRENTLY HAS AN EXCITING OPPORTUNITY AVAILABLE IN OUR HERMANUS BRANCH, FOR AN ASSISTANT STORE MANAGER** **Assistant Manager - Duties and Responsibilities** - Assisting management with managerial and administrative functions of the store - Assisting with the Training, Motivation and Supervision of the sales team and admin staff - Ensuring...

  • Shop Assistant Cashier

    2 months ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Listing reference**: 018605**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Hermanus - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To deliver service excellence through efficient customer service,...

  • Beauty Advisor

    7 months ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Listing reference**: 016393**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Hermanus - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about beauty products and helping people look and feel good? Are you...

  • Beauty Advisor

    1 week ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Hermanus - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate...

  • Assistant Store Manager

    7 months ago

    Hermanus, South Africa Yuppiechef Online (Pty) Ltd Full time

    **Who we are** We’re Yuppiechef, and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service, while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors....

  • Learnership Programme

    6 days ago

    Hermanus, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Hermanus **Contract**:Fixed Term Contract **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Do you want to work and obtain a qualification at the same time? Are you...

  • Griller

    2 months ago

    Hermanus, South Africa A24 Group Full time

    **Location**: Benguela Cove Lagoon Wine estate We are seeking an experienced griller to join us for our upcoming Wine to Whales event. The role requires someone skilled in grilling to assist with high-volume service during these events. There is a possibility for seasonal work following these dates. **Dates Needed**: - Sunday, 3rd November - Wednesday,...

  • Pharmacist Assistant Qpb

    7 months ago

    Hermanus, South Africa Clicks Group Limited Full time

    Advert reference: click_014205 Advert status: Online - **Position Summary**: **Industry**:Pharmaceutical Sector **Job category**:Dispensing/Pharmacy **Location**:Hermanus **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To provide customer service and dispensing support to the...

  • Food & Beverage Duty Manager - 5 Luxury Hotel & SPA

    7 months ago

    Hermanus, South Africa HotelJobs.co.za Full time

    This luxury all-suite hotel and spa offers deluxe accommodation and award winning fine dining cuisine. Focusing on international and local tourists, the hotel is ideally situated on this popular whale watching coastline. We are in search of a young, enthusiastic & professional service minded individual to take on duties as a DUTY MANAGER to maintain service...