ERP Technical Lead
2 weeks ago
***
- Analyse information and provide reports on incidents, problems and production releases.
- Develop and maintain procedures for maintenance, business continuity planning (BCP) and information technology service continuity management (ITSCM).
- Manage the resolution of incidents in accordance with the agreed service standards to ensure business continuity.
- Drive the deployment of ERP solutions and related technologies according to relevant standards and agreed business requirements.
- Manage the service level agreements with suppliers to ensure that business requirements are fulfilled.
- Ensure adherence to change control and release management processes.
- Lead and perform the BCP, ITSCM and system maintenance exercises.
- Facilitate periodic vulnerability scanning and implement necessary resolutions.
- Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
**JOB REQUIREMENTS**
- a Bachelors degree in Information and Communications Technology (ICT) or an equivalent NQF 7 qualification; and
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