Claims Consultant Boksburg, Gauteng

2 weeks ago

Boksburg, South Africa PSG Konsult Ltd. Full time

**Designation**:

Claims Consultant | Boksburg, Gauteng

**Category**:

Advisers

**Job Level**:

Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

**Posted by**:

PSG Financial Services

**Posted on**:

29 Nov 2023

**Reference Number**:

POS37333

**Closing date**:

06 Dec 2023

**Position Type**:

Permanent

**Location**:

Boksburg Newton Road

**Overview**:
**VACANCY | CLAIMS CONSULTANT | BOKSBURG, GAUTENG | PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
To provide underwriting assistance to the Adviser and manage the claims process from start to finish.

**Responsibilities**:

- Liaising with and providing feedback to clients
- Handling client queries
- Claims Management - the daily claims process from capturing received claims to processing and closing claims
- Building and maintaining good working relationships with clients and internal stakeholders
- Bridging the gap between the office and insurance companies
- Recording details and information on the relevant systems
- Reporting
- Manage client retention and organic growth
- General office assistance and administration

**Minimum Requirements**:

- Grade 12
- Fully computer literate (MS Word, Excel, and Outlook)
- NQF Level 4 - Full qualification (short-term insurance) (Advantageous)
- RE5 (Advantageous)
- 1 - 2 years claims management experience

**Competencies**:

- Good verbal and written communication skills (Afrikaans and English)
- Good administration skills
- Excellent planning and organising skills
- Problem solving and analysis
- Time management skills
- Good negotiation skills
- Resilient with a good level of stress tolerance
- Highly client-focused with good interpersonal skills

**How to apply**:

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