Jo Malone

**Position Summary**:

- Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer.

**Key Roles & Responsibilities**:

- Sell product range and achieve retail sales targets set
- Achieve Items Per Transaction / ARS and mix of business goals set
- Provide Jo Malone service experience to all customers and achieve service targets
- Ensure team executes the Jo Malone service experience with every customer
- Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times
- Execute events according to the events guidelines
- Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays
- Merchandising of counter and displays
- Duties specified by Boutique Manager or National Sales Manager
- Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene
- Assist with ensuring adequate stock levels on the shop floor and stock rotation.
- Ensure that the stock room is kept tidy and highlight any discrepancies or issues.
- Undertake specific tasks as given by the Boutique Manager including administrative paperwork
- Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique
- Maintain personal grooming to the standards as set by the Company - Only Jo Malone fragrance products are to be used during working hours.

**Qualifications**

**Requirements**:

- Grade 12
- Retail Cosmetics Experience
- Ability to work retail hours

**Job**: Retail - Store
**Primary Location**: Europe, Middle East, Africa-ZA-GP
- **Job Type**: Standard
**Schedule**: Full-time
**Shift**: Variable
**Job Number**: 2415510