Digital Commerce: Digital Product Catalogue Manager

3 weeks ago


Brackenfell, South Africa ShopriteX Full time

**Role Purpose**

The Digital Product Catalogue Manager is dedicated to enhancing the online shopping experience for customers. This role manages and optimises all facets of the digital product catalogue and enrichment functions to facilitate seamless purchasing decision-making for online customers. This role leverages in-depth product catalogue, enrichment and promotions knowledge and solid ecommerce experience to drive high quality product data and content, manage external partners, and gain strategic influence across systems. This role drives high performance and deliver the product catalogue and enrichment team while also managing external vendors, ensuring high-quality outcomes, whilst collaborating with the digital merchandising and buying teams to meet business objectives.

**Role Description**

**Product Catalogue and Enrichment Management**
- Own, manage and execute all aspects of the digital product catalogue function required to enable online purchasing.
- Drive the implementation of strategies to improve the online purchasing experience through the product catalogue.
- Continuously evaluate and enhance the productivity and effectiveness of the product catalogue function to meet business objectives.
- Identify and seize opportunities for expansion and execute strategies to realise them.
- Effectively manage the deal enrichment team to drive accuracy and excitement of all deals and promotions.
- Manage the supplier enrichment process to ensure smooth and successful onboarding of all supplier product data.
- Ensure meticulous oversight of product data, maintaining accuracy, consistency, and alignment with the brand.
- Cultivate engaging and on-brand content within the catalogue.

**Stakeholder Relationships and Partnerships**
- Manage end-to-end engagements with external enrichment partners, ensuring effective collaboration, quality, output and adherence to Service Level Agreements (SLAs).
- Establish efficient ways of working with external partners.
- Provide domain expertise to influence decision-making related to Product Information Management (PIM) systems, ensuring they meet the needs of the product catalogue team.
- Drive merchandising prioritisation in line with commercial needs
- Manage the supplier enrichment process, the successful onboarding of all supplier product data.
- Collaborate with suppliers to improve data quality and completeness.

**Studio Pod Management**
- Manage the Studio Pod (photography and digital asset management).
- Ensure efficient and organised workflows for creating and managing digital assets.

**Digital Customer Experience Enhancement**
- Provide recommendations on leveraging product data to enhance the digital customer experience.
- Collaborate with cross-functional teams to implement improvements.

**People Management**
- Lead and manage the digital product catalogue, enrichment and promotions teams, fostering a collaborative, growth oriented, high-performance culture within the teams.
- Mentor, coach, and develop team members and leads to achieve their potential and deliver exceptional results.
- Partner with the relevant People Partner or teams to drive recruitment, training, and performance discussions within the team.

**Qualifications and Experience**
- Degree or Diploma in Buying, Marketing, Business, eCommerce, or a related field - (essential).
- +5 years' experience in product catalogue management, eCommerce, or related roles, with solid experience driving the delivery and availability of product catalogue and enrichment and managing suppliers - (essential).
- Strong retail experience with a well-developed understanding of product ranges - (essential)
- Strong leadership and team management experience - (essential)
- Strong Proficiency in MS Office 365 - (essential).
- Experience in Product Data & Content Management Systems - (preferable).

**Key competencies and Work Ethic**

**Digital strategy **and** innovative thinking** - Able to develop new creative concepts and then take them from the discovery phase through to delivery. Builds a coherent digital product catalogue strategy and successfully deliver a pipeline of value-creating innovation. Applies digital product catalogue and/or merchandising tools for multiplatform implementation.

**Analytical **with** strong problem-solving skills - **Able to integrate various sources of information to plan, prioritise, anticipate and mitigate problems while **applying** **sound judgement** in balancing competing demands and priorities.

**Leadership skills** - Serves the team by driving a positive morale. Empowers and enables the team to deliver on priorities while contributing to their integrated development.

**Business acumen **- Understands the digital product catalogue or merchandising landscape, what the key issues and risks are that drives business success; and how they impact on commercial viability and profitability.

**Planning and **organising skills with strong** project management** skills - Stron



  • Brackenfell, South Africa ShopriteX Full time

    Role Purpose Role Description - Enrich digital products with rich images, media, and product descriptions across all digital channels. - Accurately link related and recommended products to drive product page reviews. - Assign relevant and navigable product attributes to promote product discovery. - Engage with product data vendors and/or suppliers for...


  • Brackenfell, South Africa Tafelberg Furniture Stores Full time

    **E-commerce Assistant Catalogue Copywriter** We are currently seeking to employ an E-Commerce Assistant Catalogue Copywriter in our Online department. **Responsibilities**: - Create new online product listings. - Product data entry into the e-commerce platform. - Product description writing. - Source product data and -pictures from vendors. - Product...


  • Brackenfell, South Africa Tafelberg Furniture Stores Full time

    **Digital & E-Commerce Manager** We are currently seeking to employ an experienced Digital and eCommerce Manager to oversee the team and all day-to-day aspects of the various eCommerce businesses in the chain. Having been trading for 60 years, Tafelberg Furnishers is a well-established retail brand that prides itself on its family values and exceptional...


  • Brackenfell, South Africa Food Lovers Market Full time

    Brackenfell, Western Cape - Start date: ASAP - 8 hrs p/day - Work schedule: Weekdays - TBC **Requirements**: - Matric - Experience: Other - Afrikaans, English **Responsibilities**: - Build long-term relationships with buyers and store managers or franchisees - Investigate and determine the store’s operators wants and needs - Plan and implement digital...

  • E-commerce Manager

    1 month ago


    Brackenfell, South Africa Pepkor Speciality Full time

    Pepkor Speciality is excited to announce that we are seeking to employ an e-Commerce Manager who will be responsible for effectively managing our e-Commerce department, which includes our Web Development team and E-commerce Distribution teams. **Key Responsibilities**: - Drive and facilitate the development of a strategy for Speciality eCommerce department...


  • Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The purpose of the Digital Media Strategist role is to develop plans to drive client's marketing goals through digital media. The Digital Media Strategist uses data (current and historical), business objectives and goals (across products and lines of business), and overall user experience to make informed recommendations that will have a...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of the Product Manager II role is to drive the building of products that meet customer needs over the product-market lifecycle, by defining the roadmap and driving continuous exploration to define the benefit hypothesis, business processes and solution intent for program epics, in collaboration with business leads,...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/12/04 - Reference Number SHO231127-3 - Job Title Product Manager: Reporting Assets - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Product Manager II role is to drive the building of products that meet customer...

  • Product Owner Ii

    1 month ago


    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The **Product Owner** **II** is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role **owns products of varying complexities**,...

  • Product Owner Ii

    1 month ago


    Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/05/25 - Reference Number SHO230518-1 - Job Title Product Owner II (API) - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The Product Owner II is a member of the agile team, responsible for defining user stories and prioritizing...

  • Product Owner Ii

    1 month ago


    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The Product Owner II is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns products of varying complexities, engaging, and...

  • Tech Ops Lead

    1 month ago


    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: We are seeking an experienced and motivated IT Tech Operations Lead to join our team. As the IT Tech Operations Lead, you will be responsible for leading and managing the day-to-day operations of the Digital Commerce platform. You will be responsible for ensuring that the platform operates efficiently and effectively, providing the...

  • Tech Ops Lead

    1 month ago


    Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/03/02 - Reference Number SHO230223-3 - Job Title Tech Ops Lead - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job We are seeking an experienced and motivated IT Tech Operations Lead to join our team. As the IT Tech Operations Lead,...


  • Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The purpose of the eCommerce Order Fulfilment Quality Assurance Specialist is to oversee the quality assurance activities for the Order Fulfilment Centre (OFC) team. This role is responsible for developing and implementing QA schedules, conducting audits, identifying training needs, analysing performance against KPIs, and providing guidance...

  • Commercial Squad Lead

    4 weeks ago


    Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** Ultimately, the Commercial Lead will identify and grow a sales pipeline, produce, and present sales and marketing collateral to prospects, convey a narrative of value, close deals, and manage contracting. Beyond these sales activities, they will also identify new commercial opportunities in close alignment with the Head of IDM. **Role...

  • Marketing Coordinator

    4 weeks ago


    Brackenfell, South Africa Food Lovers Market Full time

    Brackenfell, Western Cape - Permanent 8 hrs p/day - Work schedule: Weekdays - TBC p/month (Estimate) - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. **SUMMARY OF RESPONSIBILITIES: - Are you a marketer ready to dive into a unique dual-brand role? We're seeking a creative and organised...

  • Junior Marketer

    3 weeks ago


    Brackenfell, South Africa FM Staff Full time

    A company in Brackenfell is looking for a Junior Marketer. MUST: Have a passion for Marketing and have a Creative mindset. Be willing to learn. Experience with basic picture editing and basic video editing will be highly beneficial. Experience with uploading to, and editing website products listings will be highly beneficial. Matric. Non-smoker. RSA...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Social Media Customer Engagement Specialist role is to deliver exceptional service to our customers by...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/03/31 - Reference Number SHO230315-5 - Job Title Social Media Customer Engagement Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job As the Shoprite Group expands both its traditional supermarket and digital commerce...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2024/03/11 - Reference Number SHO240226-3 - Job Title Application Specialist III - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category IT - Job Objectives To ensure timely and effective communication with...