Senior Data Analyst

2 weeks ago

Johannesburg, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Campaign Reporting and Analysis, through performance analysis so as to enable conception, execution and measurement of campaigns across the customer life cycle.

**Working at NTT**

**Key Roles and Responsibilities**:

- Perform analysis to uncover potential ARPU uplift opportunities on subscriber cohorts for bespoke targeting and treatment.
- Work closely with the Customer Engagement team to unlock customer insights to support broader strategic initiatives.
- Conduct ad-hoc deeper dives to provide insights on performance and enable decision making.
- Track and report effectively to senior management on all CVM campaigns and activities
- Develop and maintain end-to-end financial models to manage the lifecycle of CVM commercial activities.
- Provide analytics solutions to business to help maximize profit on Offers and Campaigns.
- Develop data-driven business case propositions for campaigns and offers and present to management.
- Develop and maintain forecasting models to support strategic and operational offer management.
- Provide innovative ways to support the implementation and effective execution of the customer value and retention strategies
- Collate all applicable data and information relating to CVM activities, and prepare all pertinent analytics and operational insights
- Provide continual operational enhancements based on historical performance, forecasts, test cases, POC results etc.
- Implement practical strategies for continual analytical improvement, to deepen understanding of customer behaviour and improve efficiency of CVM activities.

**Qualifications Essential**:

- Degree in Quantitative field (Finance, Mathematics, Statistics, Accounting, Computer Science, Engineering, Finance or Similar.

**Experience**:

- A minimum of 5 - 8 years of relevant experience guiding commercial operations through rigorous data-driven methods
- Analytical, financial, and business strategy skills
- Experience in end-to-end management, forecasting, and financial modelling of CVM commercial activities
- Able to clearly communicate findings, verbally and visually
- Able to work with large datasets in Excel, Python, SQL, etc.
- Experience with continuous measurement and evaluation of all commercial activities with feedback to business strategy

**Technical Competencies**
- Data Analysis
- Subscriber Analytics
- Financial Modelling
- Forecasting
- Business Case Development
- Excel, SQL, Python, etc.
- Project Management
- Cost/Budget Management
- Customer Expectation Management

Business Acumen

**What will make you a good fit for the role?**

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.

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