Chief Operations Officer
6 months ago
**Job Title**:
Chief operating officer - property management with sectional title, HOA, and BC management
**Job Summary**:
**Key responsibilities**:
**Operational leadership**:
Provide strategic leadership for property management operations, including sectional title, HOA, and BC management.
Oversee and optimise day-to-day functions, collaborating with diverse teams handling leasing, maintenance, finance, and administration.
**Sectional Title, HOA, and BC management**:
Develop and implement comprehensive strategies for effective management of properties under sectional title, HOA, and BC structures.
Ensure adherence to legal and regulatory requirements specific to each property type, staying updated on relevant legislation.
**Financial management**:
Collaborate with the finance team to develop and manage budgets for diverse property portfolios.
Monitor financial performance, identify areas for improvement, and implement strategies to optimize revenue while controlling costs.
**Client relations**:
Build and maintain strong relationships with property owners, tenants, HOA members, BC stakeholders, and other relevant parties.
Address and resolve client concerns promptly, ensuring a high level of satisfaction across various property management structures.
**Compliance and risk management**:
Ensure compliance with laws, regulations, and industry standards related to sectional title, HOA, and BC management.
Implement risk management strategies tailored to the unique challenges of each property type.
**Team development**:
Recruit, develop, and mentor a high-performing property management team capable of handling diverse portfolios.
Foster a positive and collaborative work culture, emphasizing professional development and employee engagement.
**Technology integration**:
Evaluate and implement technology solutions to enhance the efficiency and effectiveness of property management processes across different property structures.
**Qualifications and skills**:
Bachelor's degree in business, Real Estate, or a related field; advanced degree (MBA, MSc) preferred.
Proven experience and degree in property management, with a focus on sectional title, HOA, and BC management.
In-depth knowledge of sectional title legislation, HOA governance, and BC management best practices.
Strong financial acumen and experience in budget development and management.
Excellent leadership and team management skills.
Exceptional communication and interpersonal skills.
Ability to think strategically and make sound decisions in a dynamic environment.
**Experience**:
Minimum of 10 years of progressive experience in property management, with at least 5 years in a leadership role.
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