Store Leader

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.

The Store Leader/Business Support role assists the Business Leader by being a ‘go-to’ person who can be relied on to help support the team and ensure that all business support functions are implemented accurately and effectively, making sure that every customer has a brilliant experience.

**The main responsibilities of the role include**:

- Supporting the team in serving our customers, providing unique solutions and maintaining and growing strong, long-term relationships.
- Assisting with managing the day to day operations and financial performance of the store.
- Overseeing all system processes and ensure all transactions are up to date, accurately processed and all documents are correctly filed.
- Gaining a complete understanding of our entire product offering.
- Assisting with ensuring all our products are always well stocked and merchandised to the highest standard.
- Assisting customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Reconcile and prepare floats, petty cash and daily banking of cash.
- Coordinating and executing payroll activities.
- Checking POD's for all account invoices and control manual invoices.
- Reconciling all sample and promotional accounts.
- Available to work on weekends when required.

**The experience we’re looking for**:

- Experience working in a retail leadership role advantageous.
- Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook.
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.

**The type of personality that will excel**:

- A natural leader with the ability to guide and motivate the team around them.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Highly organized, works accurately and efficiently under pressure and has a sense of urgency
- Someone who can work well across a variety of different teams and holds everyone accountable to their commitments.
- Obsessed with excellence and attention to detail, taking great pride in having all admin up to date, completely accurate and under control.