Solutions Architect

4 months ago

Midrand, South Africa Fourier Recruitment Full time

Provide solution and technical input to account managers for account planning on assigned accounts;
Compile detailed technical requirements;
Translate customer requirement into a technically sound and efficient solution;
Identify, define and document all product components, internal interfaces between product components and external interfaces in a solution

Design customer solutions in conjunction with the product team to meet customers' and / or partners' business needs;
Approve technical information and pricing validity in the sales pack on receipt of order, including validity of supplier quotes;
Present the solution to the customer in both the pre and post-sales phases;
Present demonstrations of the various solutions to the customer

Take responsibility for solution design throughout the project implementation phase, including attendance of project close-up meetings;
Present the technical solution in the Internal and Customer kick-off meetings

Compile summarised pricing for the solution, taking product and services costs including Service Level Agreement pricing into account, ensuring that the various input sheets are linked to the summary;
Provide feedback to Product Management on the pricing policy;
Ensure that the design is optimised in terms of cost;
Validate solution pricing in proposals and tenders prior to submission.

Prepare technical documentation for proposals and tenders; including clear and concise technical solution descriptions, design assumptions, dependencies and exclusions, compliance tables and solution diagrams;
Provide detailed product descriptions for inclusion in the proposal;
Approve solution description in proposals and tenders prior to submission.

Build a working relationship with account managers and customers, especially on assigned accounts;
NQF Level 7, minimum 360 credits equates to a National First Degree e.g. Bachelor of Information Technology, Bachelor of Science: Computer Science / Information Technology, Bachelor of Commerce: Informatics

Minimum of 3 Product Design Certifications must be maintained.

5 years’ experience in a solution sales environment.

3 to 5 years product design experience including the principles of solution selling.

3 to 5 years’ experience in ICT.

Solution design in complex IT environments.

Proficient use of English language.

Ability to liaise with and build relationships with internal and external customers.

Excellent communication and written skills.

Attention to technical detail.

Excellent communication and customer relationship skills.

Excellent business acumen.

Results orientated.

Customer orientated.

Excellent presentation and technical writing skills.

Leadership.

Intermediate knowledge of Microsoft Office tools

Between 5 - 7 Years

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