Supply Chain: Program Delivery Manager Cape Town

1 week ago

Cape Town, South Africa Philip Morris International Full time

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

You will have the opportunity to make an impact wherever you join our critical 47,000-strong Operations team. The transition of PMI from selling cigarettes to our new smoke-free products has altered the way we work. New products present new challenges in terms of sourcing and purchasing raw materials, engineering and manufacturing, and supply chain planning.

Bring us your curiosity and desire to challenge yourself every day, and we will give you a lot of responsibility. You will assist us in improving, innovating, and developing new methods of operation. You'll be dealing with global supply chain issues: a smoke-free world.

The position involves leading and coordinating a variety of supply chain projects, including:
1. end-to-end supply chain projects

2. coordinating new product initiatives between the market and operations,

3. conducting analysis/reporting

4. coordinating strategy/system deployment at the local/regional/global levels

As the Program Delivery Manager, you will be responsible for identifying and driving improvements in functional important metrics (for example, market product availability, customer service level, cost to serve, net working capital, and so on) through projects (e.g., process optimization, digitalization, B2C network, etc.). You will act as a link between operations and commercial functions, allowing technical product information and manufacturing features to be translated on the market side, allowing the best product design and portfolio, optimum COGS, and on-time IMS.

Your ‘day-to-day’

Strategy Development and Alignment

Translate global and regional Supply Chain OGSM into tactical plans at the local level; coordinate site master plan preparation processes, supervise initiative status, define gaps, and identify areas for improvement.

Continuous Enhancement

Ensure the optimal business performance, drive continuous improvement across the entire supply chain, implement globally driven performance management and improvement concepts (e.g., Lean Manufacturing), and digitalize planning, logistics, and warehousing processes in close collaboration with central functions. Ensure complete visibility of the end-to-end (E2E) supply chain network in terms of inventory levels, as well as the development of systems and tools for the timely detection of Out-of-Stock of potential LOGD exposure.

Project Management

Drive digital transformation with close collaboration with local IS and global functions by leading complex and impactful cross-functional projects. Establish a regular weekly/monthly platform for relevant collaborators (e.g., commercial, PPMD, legal, CA, and supply chain) to track the status and execution of projects.

Product Launch of a New Product

Coordination of new product initiation (NPI) processes (feasibility, justification, prototyping, testing, artwork design, approval phases, etc.) between Marketing and PPMD is required to ensure timely product availability on the market. Assist Regional Management in responding quickly to regulatory changes affecting product design, format, components, etc.

Reporting and Metrics

Ensure total control of the operation, supervise the implementation of regular reporting and critical metrics related to budget, cost control, and process performance for all Customer Services processes.

Transfer of knowledge & training

Ensure that development standards (e.g., training, induction programs, on-the-job learning opportunities, etc.) are in place for each position to address any skill gap between people and position qualifications. Improve the organisation by introducing new processes and structures in response to changing business and organisational needs.

Leadership

Lead, motivate, and advise the team to ensure that the team's objectives are met on a consistent basis. Improve team performance by establishing clear objectives, reviewing accomplishments, and providing opportunities for development to maximise organisational and individual capabilities. Support the PMI Transformation by developing organisational capabilities and RRP expertise, laying the groundwork for a multi-category supply chain organisation.

Standardisation & Enhancement of Systems/Processes

Preparation, deployment, and utilisation of the PMI standard for all activities in collaboration with COE. Create and implement standard operating procedures, operating guidelines, and a system. Drive the drumbeat process and ensure that it is followed. Participate in or initiate improvement programmes; evaluate, analyse, and implement alterna

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