Senior Account Executive

3 months ago

Claremont, South Africa IRI South Africa Full time

**About Us**:
Explore a world of Big Data and predictive analytics providing forward-looking insights that help CPG, OTC healthcare, retailers and media companies to grow. With the largest repository of data integrated on an on-demand cloud-based technology platform, IRI guides over 5,000 clients globally in their quests to deliver growth.

IRI is one of the top 10 market research firms in the world and the definitive leader in delivering powerful market and shopper information, analysis and foresight that leads to action and growth. In today’s world, where decision-making is complex and everything is important, we help to pinpoint what matters most and illuminate how it will impact our CPG/FMCG clients and retailers' growth initiatives.

**About the Team**:
Our CGD Manufacturing team work collaboratively with our clients to deliver Insight that adds value and grows their business. They do this by using our Market data, technology and experience to help the client understand their performance and gain competitive advantage. Being a part of this team means you are passionate, not just about the data but more importantly how it can inform our client’s future business strategy.

**About the Role**:
**The Senior Account Executive works closely with the Account Manager in managing the overall client relationship as well the day to day running of the account. The Senior Account Executive is constantly looking for opportunities to add value to the client/s’ business through the data that we provide and is seen as a trusted advisor. Internally, the Senior Account Executive builds strong relationships within the organization, is extremely agile, able to juggle multiple work streams, whilst supporting the more junior members of the team.**

**Responsibilities**:
The Senior Account Executive is required to
- Manage client relationships by maintaining a professional working relationship with key client contacts and is an ambassador for the IRI brand at all times
- Is proficient in all IRI solutions and spots opportunities where these can add value
- Drives awareness of relevant solutions across the client organization
- Manages the presentation briefing process with clients - able to extract briefs from client at various levels of seniority and is able manage expectations around deadlines and scope of work
- Leads, participates and manages storyboarding sessions internally
- Guides the development of the presentation by scheduling regular touch bases with various team members, thereby ensuring the quality of output is consistent and on brief
- Mentor and develops the analytics skills of the more junior members of the team in a constructive manner
- Provides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentations
- Manages the presentation delivery process with client - finalise check-in, manage diaries, ensures rooms and equipment is booked
- Presents confidently and engages in meaningful discussions with clients at various levels of seniority during the presentations - able to handle both strategic and tactical discussions as required
- Deals with follow-up requests on past presentations and ensures that these are delivered to clients
- Manages the monthly/ quarterly delivery process - ensuring that the databases and reports are accurate and delivered on time
- Manages the data delivery process with the necessary internal stakeholders through clear communication in order to resolve issues and supporting juniors when needed
- Builds strong relationships with internal stakeholders

**Preferred Qualifications**:
Business Science
B Comm
Marketing / Psychology/ Statistics
PDGM or PDEM

**Our Culture**:
At IRI..... We work alongside some of the brightest minds, we are innovative and agile and have an innate passion for solving situations that keep our clients up at night. We are hybrid, we are a young and dynamic team and while we work hard.... we also know how to have a lot of fun Be part of a team that is invested in your growth

As well as the skills, experience and attributes that are required for the role, our values sit at the core of our organisation. Therefore, we always look for people who can continuously champion our values through-out the business within their day-to-day role:
**Integrity** We say what we mean, and we mean what we say, delivering what we promise and choosing the hard right over the easy wrong
**Servant Leaders**: We put others before ourselves
**Inclusive**: We want our organisation to reflect the communities in which we work, and for everyone to feel safe and comfortable to bring their whole, unique self to work every day.
**Accountable**: We deliver what we promise, on time and with excellence
**Disciplined**: We enable greatness because we are choiceful about what we will, and will not, do and have the supporting infrastructure to make that happen
**Entrepreneurial**: We are hungry to win, and we start with “what has to be true”

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