Wireless Technician- Installations

2 weeks ago

Midrand, South Africa ikeja Full time

Hey We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services which enable affordable internet access to Ekasi (Ekasi is a township slang meaning 'my community’).

ikeja exists to remove the financial barrier to true unlimited internet access for those in the townships of South Africa, while providing the absolute best customer service and experience possible.

Ikeja has a culture of innovation, urgency, frugality and perfection and is lead by founders who are relentless in creating a company that dominates the segment and controls the township connectivity ecosystem. We’re looking for people who are inspired by this mission and can help us achieve it.

ikeja Wireless is looking for wireless technicians to join our installations team, as we embark on the expansion of our network throughout South Africa.

In taking on this role, you will be joining a talented and passionate team who are intrinsically motivated by the fact that we are a fast-growing internet startup which finds itself in the telecommunications space.

At ikeja, we believe in providing more than just a quality wireless internet solution - we’re dedicated to building and empowering the communities which we serve, by equipping them with the_ accessibility_ required for their personal and professional development.

**The role**

We are seeking wireless technicians who are looking to gain experience in the telecommunications space, more specifically through being involved in serving our customers by carrying out the installation of wireless internet.

The Wireless Installation Technician role demands that you be proactive, resourceful, hands-on, highly responsible and able to take initiative. This role is based in the East Rand Area (Katlehong, Daveyton & Vosloorus.

**Responsibilities of the role (not limited to but including)**:

- Preparation of equipment and poles
- Interface with customers
- Drilling
- Mounting of brackets
- Erecting of poles
- Cabling
- Crimping
- Coding and aligning Customer Subscriber Modules to Network Access Points/Sectors.
- Reporting on the alignment process by providing the following:

- dbm screenshots, capacity screenshots, balancing of chains screenshot, frequency screenshots, loco (Hotspot AP) and litebeam (Subscriber Module) status reports, photos of install jobs (brackets, pole, cabling and router), speed test results, 5 star ratings on mybroadband speed rating interface.
- Setting up of router(s)
- Educating client on how to connect and how to make payment on the payment portal payment.ikeja.co.za
- Bookmark payment.ikeja.co.za to the client’s mobile browser after teaching them how to make payment.
- Uphold the ikeja name and integrity of the business by interacting with clients in a friendly and respectful manner.

**Requirements**:

- Background in cabling installations (Wireless, CCTV, DSTV etc)
- Ability to use a variety of tools including drills, ratchets, hammers, allen keys, crimping tools
- Live in any of the following locations: Vosloorus, Daveyton or Katlehong

**Bonus points**:

- You have a valid Drivers License

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