Insights Analyst

2 weeks ago

Cape Town, South Africa Webhelp Full time

**Business Support**

**Location**
- Cape Town, South Africa**Language**
- English***

**Job Advert**:

- Webhelp is looking for a highly motivated team player with strong leadership skills, to join our dynamic Cape Town team on a fixed term contract as an Insights Analyst.

You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

As an Insights Analyst, you'll be required to support the development, implementation and delivery of analytical insight on strategic client accounts. You'll drive, create and support the implementation of practical, measurable and successful operational solutions based on structured analytical methodology.

You’ll need to have an analytical way of thinking and know how to work methodologically and efficiently. Your organisation skills will benefit you, while your ability to work well under pressure and strong numeracy skills is sure to aid in your success.**What you’ll be doing**
- Delivering innovative and value-adding analysis, insight and presentations to clients
- Achieving key objectives through an analytically led insight approach
- Understanding use of segmentation and predictive modelling techniques, gained in a customer marketing, credit risk, or process improvement area
- Working with key stakeholders to drive solutions that deliver tangible improvements in performance
- Supporting operations and the wider business in achieving key objectives through an analytically led insight approach
- Working closely with colleagues in the business insights, planning and solutions teams to ensure opportunities are appropriately designed and subsequently tracked through effective monitoring of advisor and customer behaviour
- Proactively challenging status quo with the ability to persuade others to accept alternative views through discussion, reasoning and explanation
- Identifying opportunities to improve and develop analytically based solutions to drive revenue, maximise efficiency and deliver excellent customer service within a high quality compliance environment

**What You’ll need**
- Strong level of computer literacy and Microsoft Excel (Python and SQL is advantageous)
- Experience in using BI and analysis tools (e.g. PBI, Looker or Tableu) to manipulate and analyse large volumes of data
- Basic understanding of ETL or ELT
- Demonstrable methodological approach to problem solving and analytics
- Excellent planning skills
- Customer Management experience (preferable)
- Innovative problem solving skills
- Proven understanding of fundamental statistical analytical techniques (Process Analytical skills such as Six Sigma or Prince 2 would be advantageous)

Please note that the appointment will be made in line with the in line with the company’s EE plan.

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

After applying, you'll be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with our collaborative team of game-changers today.

  • Data Insights Analyst

    3 days ago

    Cape Town, South Africa O'Brien Recruitment Full time

    **Join this dynamic Team as a Data Insights Analyst! Unleash the Power of Data for Innovation and Growth!** Are you passionate about transforming raw data into meaningful insights? Ready to revolutionize sales strategies through the art of data analytics? We are seeking a dynamic and ambitious individual to take on the role of Data Insights Analyst. This...

  • Data Insights Analyst

    Found in: Adzuna ZA B C2 - 3 weeks ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    Our client is looking for a Data Insights Analyst to join their team. The primary objective of the Data Insights Analyst role within our client's coffee chain business, comprising 320 outlets, is to harness the vast transactional data using our BI Tool Qlik and POS system GAAP. The aims is to unearth actionable insights and trends that empower informed...

  • Data Insights Analyst

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Cape Town, South Africa HR Genie Full time

    Our client is looking for a Data Insights Analyst to join their team. The primary objective of the Data Insights Analyst role within our client's coffee chain business, comprising 320 outlets, is to harness the vast transactional data using our BI Tool Qlik and POS system GAAP. The aims is to unearth actionable insights and trends that empower informed...

  • Data Insights Analyst

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Recruitment Matters Full time

    Our client is looking for a Data Insights Analyst to join their team. The primary objective of the Data Insights Analyst role within our client's coffee chain business, comprising 320 outlets, is to harness the vast transactional data using our BI Tool Qlik and POS system GAAP. The aims is to unearth actionable insights and trends that empower informed...

  • Data Insights Analyst

    Found in: Whatjobs ZA C2 - 1 week ago

    Cape Town, South Africa HR Genie Full time

    Our client is looking for a Data Insights Analyst to join their team. The primary objective of the Data Insights Analyst role within our client's coffee chain business, comprising 320 outlets, is to harness the vast transactional data using our BI Tool Qlik and POS system GAAP. The aims is to unearth actionable insights and trends that empower informed...

  • Insights and Analytics Analyst

    Found in: Talent ZA C2 - 2 hours ago

    Cape Town, South Africa Shoprite Full time

    Purpose of the Job The purpose of the  Insights and Analytics Analyst role is to leverage Medirite Healthcare’s rich data assets to provide actionable trends and insights that enable business to make sound decisions. The role works collaboratively in a cross-functional, agile team, executing a variety of complex data analytics projects, including...

  • Customer Insight Analyst

    1 day ago

    Cape Town, South Africa North Coast Labour Consultants Full time

    * PLEASE ONLY APPLY IF YOU ARE QUALIFIED FOR THE POSITION* POSITION: CUSTOMER INSIGHTS ANALYST DEPARTMENT: MARKETING LOCATION: CAPE TOWN REPORTS TO: MARKETING MANAGER: CUSTOMER INSIGHTS & ANALYTICS PURPOSE OF POSITION: We are looking for a resilient, efficient, and confident individual with a passion for customer insights to deliver on the company’s...

  • Insights Manager

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Hire Resolve Full time

    Hire Resolve's client in the Beverage Industry is seeking a dynamic and experienced Insights Manager to join their team in the Western Cape region. The Insights Manager will be responsible for providing actionable consumer, market, and category insights to drive business growth and inform strategic decision-making. They will lead a team of analysts,...

  • Data Analyst

    3 days ago

    Cape Town, South Africa IDR Group Full time

    We are a rapidly scaling fintech company operating in the private markets, providing innovative solutions that empower investors to access and navigate opportunities in alternative asset classes. Our platform leverages cutting-edge technology to revolutionize the way investors interact with and manage their portfolios. Guided by our core values of...

  • Risk Analyst

    5 days ago

    Cape Town, South Africa Bright City Talent Full time

    The INVESTMENT RISK ANALYST will form part of the Investment risk team in South Africa, responsible for quantifying and providing insights into the investment risks inside portfolios with a focus on fixed income or multi-asset portfolios. The Risk Analyst will be also do day-to-day risk reporting for specific investment teams and portfolios; and solve...

  • Junior Data Analyst

    3 days ago

    Cape Town, South Africa BP3 Global, Inc. Full time

    We are looking for a Junior Data Analyst, who thrives on melding multiple data sources to forge insights, develop assumptions, and present complex information in a clear, actionable format. Your analyses will frequently be showcased to our C-Level Executives and disseminated across various departments, making the Junior Data Analyst role pivotal in guiding...

  • Risk Analyst

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Cape Town, South Africa Bright City Talent Full time

    The INVESTMENT RISK ANALYST will form part of the Investment risk team in South Africa, responsible for quantifying and providing insights into the investment risks inside portfolios with a focus on fixed income or multi-asset portfolios. The Risk Analyst will be also do day-to-day risk reporting for specific investment teams and portfolios; and solve...

  • Risk Analyst

    Found in: Whatjobs ZA C2 - 1 week ago

    Cape Town, South Africa Bright City Talent Full time

    The INVESTMENT RISK ANALYST will form part of the Investment risk team in South Africa, responsible for quantifying and providing insights into the investment risks inside portfolios with a focus on fixed income or multi-asset portfolios.   The Risk Analyst will be also do day-to-day risk reporting for specific investment teams and portfolios; and solve...

  • Risk Analyst

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Bright City Talent Full time

    The INVESTMENT RISK ANALYST will form part of the Investment risk team in South Africa, responsible for quantifying and providing insights into the investment risks inside portfolios with a focus on fixed income or multi-asset portfolios. The Risk Analyst will be also do day-to-day risk reporting for specific investment teams and portfolios; and solve...

  • Financial Analyst

    3 days ago

    Cape Town, South Africa HumanValue Full time

    Financial Analyst required to provide accurate and data-driven information on a multinational company’s profitability, solvency, stability, and liquidity. You will conduct financial research and analysis to assist the company in making informed decisions, as well as write reports and monitor financial movements. The role: - Analysing current and past...

  • Data Analyst

    Found in: beBee jobs ZA - 3 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Data Analyst (Startup/Digital Retailer/Fintech)An exciting opportunity awaits a Data Analyst at our client's innovative pay-as-you-go solar startup. Our client makes life better for everyday households in Africa. They build amazing tech to help bring access to energy, internet and opportunity to people who otherwise wouldn't.Our client is a dynamic,...

  • Business Analyst

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa FROGG Recruitment Full time

    Business Analyst Cape Town Our client is looking for a Business Analyst with 3-5 years' experience.Salary: NegotiableMinimum Requirements:MatricRelevant degree.Studying towards CFA/CFP an advantage.Proficiency in Microsoft Office with a focus on Excel.Main ResponsibilitiesResponsible for process management and day-to-day aspects of the channel.Maintain the...

  • Data Analyst

    2 days ago

    Cape Town, South Africa Latitude Resource Full time

    A large African based retail business is seeking to employ a Data Analyst based in Cape Town, Northern Suburbs offices. The main purpose of this role will be to make recommendations as to the optimal method of data visualisations and the execution thereof that can support effective and efficient decision making. The Data Analyst will be responsible to...

  • Energy Data Analyst

    4 days ago

    Cape Town, South Africa Zeal HR Full time

    An excellent opportunity has become available to join a leader in the Energy industry is looking for an Energy Data Analyst based in Bellville, Cape Town. **Requirements**: - Bachelor’s degree in an engineering or similar discipline (e.g., mechanical, electrical, statistics etc.) - At least 2 years of relevant work experience in data analysis or related...

  • Media Analyst

    5 days ago

    Cape Town, South Africa Meltwater Group Full time

    **Description** **We are looking for a talented Media Analyst to join our growing team!** **Who are we?** With 20 years of experience in the field of online media monitoring, **Meltwater is a global leader in media intelligence and social analytics SaaS solutions** - helping to bridge the gap between Public Relations, Communications, and Marketing...