IT Technician

**Job Number**
- 71055

**Job Type**
- Permanent

**Job Title**
- (D8992) IT Technician - Western Cape

**Computer Skills**
- Computer literate,Anydesk,Teamviewer,Fortifate firewall,Yealink Video

**Industry**
- Automotive

**City**
- Milnerton

**Province**
- Western Cape
- Our Client is looking for an IT Technician to join their team**OVERVIEW**:
**DUTIES AND RESPONSIBILITIES**:

- Serve as the first point of contact for IT support within the organization
- Install, configure, and maintain software and hardware components of computer and network systems
- Diagnose and troubleshoot software and hardware issues
- Repair and replace damaged computer and network components
- Provide support to individuals experiencing challenges with computers and network devices
- Perform a variety of day-to-day equipment support, installations, and desktop IT support at dealerships and branches**Inherent Requirements**

**REQUIREMENTS**
- Strong understanding of networking fundamentals, including MPLS, SD-WAN, DNS, DHCP, and IP subnets
- Experience with Microsoft Operating Systems
- Familiarity with remote access tools such as Anydesk, TeamViewer, and Remote Desktop
- Knowledge of various access points, routers, and switches, including Unify
- Ability to support VoIP phones and a 3CX VoIP Phone System
- Experience with network installations, including fiber and Cat5e installations
- Installation and support of CCTV cameras
- Ability to support, troubleshoot, and install signature pads, credit card machines, scanners, and printers
- Familiarity with Fortigate Firewall
- Knowledge of Yealink Video Conferencing

**QUALIFICATIONS**:

- Microsoft Certified Systems Engineer (MCSE) certification
- A+ Certificate
- Minimum of 5 years of experience working in IT operations
- Excellent working knowledge of computer systems, security, network and systems administration, data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Excellent project management skills with the ability to prioritize effectively
- Thorough understanding of IT infrastructure and operations best practices

**What Qualification**
- Microsoft Certified Systems Engineer (MCSE) certification

**Minimum Qualification**
- Certificate

**Status**
- Available