Hotel Receptionist

2 weeks ago

Sandton, South Africa Transarc Full time

We are looking for a customer friendly Hotel Receptionist with an excellent focus on customer satisfaction to serve as guests’ first point of contact and manage all aspects of accommodation
Duties
- Maintain a positive attitude and friendly demeanor
- Respond to guest questions and be of assistance
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
- Greeting guests on arrival to the hotel and making them instantly feel at ease
- Creating final bills at check-out and processing payments
- Dealing with guest complaints in a timely and professional manner

**Requirements**:

- Work well under pressure
- Good communication skills
- Ability to problem solve
- Work well in a team
- Must be able to accept shift work
- Must be available to work on weekend and public holidays
- 1-2 years experience working in a hotel receptionist or similar position

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