Find Out Your Score for This Position and Tailor
4 months ago
**Requirements**:
- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience in sales, key account management, or relevant customer relationship management roles.
- Knowledge of the industry or market in which the company operates.
- Familiarity with CRM software and other relevant sales tools.
- Strong business acumen and financial understanding.
- Ability to travel to meet clients as needed.
- Additional certifications or training in sales, account management, or customer relationship management is a plus.
**Responsibilities**:
- Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
- Collaborate with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
- Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
- Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: ZAR 25,530.00 - 36,820.00 Monthly
Positions available: 20
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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