Hostess - Brackenfell / Stellenbosch

2 weeks ago

Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

High end hotel close to the Brackenfell / Stellenbosch area is looking for a Hostess to provide excellent service and to ensure great customer satisfaction.

**Responsibilities**:

- Greet guests at assigned tables & ensure each guest has received a menu
- Know all items on the menu & the basic ingredients and method of preparation of each
- Ensure tables are set with linens, silverware & glasses
- Take accurate food & drinks order, using the POS system and deliver within the specified time limits
- Ensure that all orders are received timeously
- Clears all dirty cutlery &crockery from the table once guests have finished using them
- Offers desserts & coffee to guests
- Bill the guest correctly
- Ensure restaurant area, fixtures & fittings are clean & hygienic

**Requirements**:

- Grade 12
- Preferably 3 years of previous hostess experience
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Excellent interpersonal
- & communication skills
- Strong customer service orientation and active listener
- Attentive and patience for customers
- Comfortable in dealing with very distinguished clientele
- Must be well-presented
- Enthusiastic personality.

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