Internal Sales Clerk

Contact person for this position:
Ronel Bakker

**Job overview**

My client in the Manufacturing industry is looking for an Internal Sales Clerk to join their team. This position is available from mid Jan/Feb 2023.

**Responsibilities**
- Support the External Sales Representatives
- Maintain an agreed level of pro-active telephone contact with both existing and prospective customers
- Effectively deal with telephone enquiries requesting quotations for products
- Compiling information on the desired products including prices from external suppliers
- Ensure all quotations are followed up when necessary
- Meet and exceed the agreed specific performance objectives
- Ensure all orders received are entered onto the system accurately
- Ensure that the external sales team are kept informed of any developments relevant to their accounts
- Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion

**Requirements/ Skills needed**
- Experience and knowledge of the sanding technology for production in wood working, automotive, metal working etc
- Desirable Minimum of 2 years sales or telesales experience
- Strong customer service background
- Experience of building relationships with customers
- Cross-discipline team working
- Able to provide evidence of working in a target related environment
- Can demonstrate the ability to go the extra mile, to exceed expectations
- Track record of understanding how to reach and identify prospective customers
- Excellent telephone manner
- Excellent time management and personal organizational skills
- Ability to work to deadlines
- Ability to work closely to instructions
- Excellent numeracy skills
- Excellent communication/telesales skills
- Strong attention to detail
- Proficient at Microsoft Office and Excel

**SALARY**

Negotiable depending on experience