Current jobs related to Junior Customer Relations Officer X5 - Midrand - IIE MSA and IIE Varsity College

  • Junior HR Officer

    1 week ago

    Midrand, Gauteng, South Africa HR Genie Full time

    Junior HR Officer Job DescriptionJob Title: Junior HR OfficerLocation: South Africa, Johannesburg Metro, MidrandJob Type: PermanentPrimary Industry: Private Security IndustrySecondary Industry: Human ResourcesJob Duties:The Junior HR Officer is responsible for assisting with various HR functions, including recruitment, onboarding, training, employee...

  • Junior Procurement Officer

    3 days ago

    Midrand, Gauteng, South Africa Siemens Mobility Full time

    About UsSiemens Mobility is a leader in the transportation industry, delivering innovative solutions that make travel safer, faster, and more enjoyable. Our team is passionate about shaping the future of transportation and exceeds customer expectations.Job Description: Junior Contract AdministratorThis is a fantastic opportunity to join our team as a Junior...

  • Junior Mechanic

    7 hours ago

    Midrand, South Africa SaiFleet Full time

    **Junior Mechanic** We are a car rental company based in Johannesburg looking for a Junior Mechanic to work in our offices based in Halfway House, Midrand. We offer long-term rental solutions to our clients (Corporate & Individuals). We are looking for a junior mechanic who has hands on experience of maintaining small vehicles. **Responsibilities** -...

  • Junior Office Administrator

    3 weeks ago

    Midrand, South Africa DataTech Recruitment Full time

    Exciting opportunity for a Junior Office Administrator in Midrand. If you have strong organisational and administration skills, with 1-2 years relevant experience, this role is for you. Self-confident, highly motivated, high level of accuracy and attention to detail is required. Ability to converse in English and Afrikaans essential. Own transport with a...

  • Junior Safety Officer

    4 weeks ago

    Midrand, South Africa INTERCONNECT SYSTEMS Full time

    **SUMMARY OF POSITION** The Safety Officer is responsible for all administration, inspection, training, and scheduling of meetings with regards to all safety, health, environmental, and quality functions related to the project. He/she is also responsible for upholding the Laws, Regulations and Practices of the Occupational Health and Safety Act 85 of 1993...

  • Junior OHS

    1 week ago

    Midrand, Gauteng, South Africa Midvaal Recruitment Full time

    My client, A National Company requires the services of a Junior OHS / SHEQ Officer to be based at their branch in Midrand, Gauteng.Requirements are:Matric and position associated additional qualifications.Must have Nosa and OHS Act qualifications.Must have knowledge of Health and Safety aspects.Must have knowledge and understanding of financials and profit...

  • Junior Quality Assurer

    4 days ago

    Midrand, South Africa iSON Xperiences Full time

    **Job Title**: BMW - Junior Quality Analyst **Location**: Midrand **Cost Centre**: BMW Johannesburg **Agreement Type**: Permanent **Permanent** **Based in Midrand** Â To analyze customer interactions and capture insights into the QA tool to ensure an independent, objective and neutral collection of data. Â **Main Responsibilities (including but...

  • Junior Firefighter

    1 day ago

    Midrand, South Africa Fidelity Services Group Full time

    **Junior Firefighter** **Regional areas** The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required under supervision...

  • Junior HR Officer

    2 weeks ago

    Midrand, South Africa Combined Private Investigations Full time

    To create and maintain an efficient data-driven and accessible personnel filing system. To assist in recruitment activities, compliance procedures and playing a key role in supporting all HR functions as and when required. Education and Experience: - Matric (Grade 12). - Own transport to the office. - HR Related Qualification (Diploma/Bcom). - Minimum two...

  • Junior Technical Sales Consultant

    4 weeks ago

    Midrand, South Africa HONEY BEE CONNECTION Full time

    **Junior Technical Solutions Advisor (Sales Consultant)** **Established company, well known in their industry, with an excellent product range, is looking for solution orientated, technical Junior sales consultants to join their TEAM, under the mentorship of one of our Seasoned Solutions Advisors.** **About the Role**: - This is a **junior** sales...

  • Junior Property Financial Advisor

    3 days ago

    Midrand, Gauteng, South Africa Salt Full time

    Job Title:Junior Property AccountantJob Summary:We are seeking a highly skilled Junior Property Accountant to join our team at Salt. This role involves managing the financial operations of a New York-based real estate portfolio.Key Responsibilities:The successful candidate will be responsible for processing financial transactions related to rent collection...

  • Junior OHS/SHEQ Officer

    2 weeks ago

    Midrand, Gauteng, South Africa A-Z Business Professionals Full time

    Essential Requirements:• Matric and position associated additional qualifications. • Must have knowledge of Health and Safety aspects. • Must have knowledge and understanding of financials and profit margins. • Experience in internal and external sales is essential. • Past experience in management of subordinate staff would be beneficial. • Be...

  • Student Relations Specialist

    6 days ago

    Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Senior Student Relations Officer **Vega** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Junior Retail Advisor

    4 weeks ago

    Midrand, South Africa Burnt Studios Full time

    **JUNIOR RETAIL ADVISOR - MALL OF AFRICA (BURNT)** **About us** Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active...

  • Junior Draughtsman

    4 weeks ago

    Midrand, South Africa Enshrine Placements Full time

    Junior Draughtsman - Midrand, Gauteng - Job ID 3564 Our client is expanding their team and would like to employ a young Draughtsman to be trained and mentored. No experience is required, though some working experience will be advantageous. Our client is regarded as the world leader in absorption technology and is well-known for their innovative approach to...

  • Junior Engineer

    4 days ago

    Midrand, Gauteng, South Africa Kontak Recruitment Full time

    Midrand-Based Technician RoleA UK-based company with operations in South Africa is seeking a skilled Junior Technician to join their team in Midrand. The ideal candidate will have experience in both electrical and mechanical repairs, be physically fit, and able to handle labor-intensive tasks.The successful candidate will work with industrial cleaning...

  • JUNIOR INTERNAL AUDITOR

    1 week ago

    Midrand, Gauteng, South Africa HR Genie Full time

    JUNIOR INTERNAL AUDITOR Midrand, JHB12 Month Contract, Start ImmediatelyR20 000 R25 000 Per Month Negotiable on Qualification and Years of relevant experienceOur client, an established Waste Management concern is in search of a Junior Internal Auditor to join their dynamic and growing Internal Audit team. One would describe you as an analytical thinker who...

  • Customer Liaison Officer

    4 weeks ago

    Midrand, South Africa Crossroads Distribution (Pty) Ltd Full time

    **Duties & Responsibilities** - Arranging all collections - Arranging all urgent breakdowns - Following up with arranged collections - Arranging deliveries - Sending goods on floor report - Updating collection indicator - Capturing all collections - Capturing all deliveries - Giving aquations for transport when required - Tracking vehicle for collection -...

  • Customer Service Administrator

    4 weeks ago

    Midrand, South Africa Alcon Full time

    Name: Personal Number (where appropriate): Job Title: Customer Service Associate Department: Vision Care Reports to (Function): Customer Operations Manager Job Purpose To ensure that VC orders and customer queries are correctly and timeously processed in the Customer Operations Division. To represent the product portfolio of Alcon in particular contact...

  • Junior Technician

    2 days ago

    Midrand, Gauteng, South Africa Kontak Recruitment Full time

    Junior Technician (Electrical & Mechanical (JB5078)Midrand, GautengR13-R15 000 per month plus benefitsDuration: PermanentA UK-based company with operations in South Africa is seeking a Junior Technician with both electrical and mechanical experience to join their team in Midrand. This role involves hands-on technical work, repairs, maintenance, and customer...

Junior Customer Relations Officer X5

1 month ago

Midrand, South Africa IIE MSA and IIE Varsity College Full time

**Direct Reporting Line**:
Senior Customer Relations Officer
**Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).tries.

**The IIE Varsity College, Online Centre has vacancies for 5X Junior Customer Relations Officers.**

**NB. These positions may be based at either our Waterfall (Midrand)or Cape Town Online Centers.**

**Duties and Responsibilities**:
**Student Registration and Academic Progression Counselling**
- Supports the facilitation of where a change is required for students current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
- Ensures an understanding of the different curriculums (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.

**Active Student Engagement and Support**
- Assists with the dissemination of student related policies (new and updates).
- Support the student and provide guidelines on user accessibility and how to navigate the student platforms.

**Student Query Resolution**
- Assists and supports students on how to log queries via the appropriate channel/s for the query to be resolved within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre.
- Manages all administration accurately and assist with capturing details of all student contact made by the Customer Relations Centre on the academic system.
Assists with unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide feedback to the student.
- Assists with the roll out of all relevant customer related surveys.

**Cross Departmental Query Resolution**
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable smooth assistance from the Customer Relations Centre of student queries.

**Team Support, General & System Administration**
- Assisting with ensuring all students notes are captured in the academic system.
- Maintains a good knowledge of products and policies in order to ensure that students queries are dealt with correctly.
- Identifies and flags student query trends and escalates these identified trends to the Senior Customer Relations Officer where required.
- Plans an approach and implement initiatives to supports all members of the Customer Relations Centre team to ensure the efficient resolution of student queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Perform all elements of the administration to supports and collaborate with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.

**Competencies required**:

- Interpersonal and communications skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills

**Minimum Qualification Requirements**:
Minimum of a National Diploma/Advanced Certificate (NQF Level 6).

**Minimum Work Experience Requirements**:
Minimum of 1 year(s) administrative and customer service experience, and 1 year of operational management / project management experience.