Dispatch Coordinator: 9271 Mlr

**Reference**: 9271 MLR
**Consultant**:Michelle le Roux
- Organise and communicate with bulk and local outsource deliveries.
- Communicate with customers regarding orders, ETA’s and late deliveries.
- Ensure documentation for transport and deliveries are completed and filed.
- Handle customer queries - incorrect dispatch of deliveries.
- Communicate roadmap, directions and contact details with customers.
- Prepare waybills for bulk and local outsource deliveries.
- Assist customers with collections and deliveries as required.
- Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor.
- Organise and communicate with customers for the transportation of returns and credits.
- Support with picking, packing and stock counts as required.
- Participate in HSE activities, housekeeping and pro-active reporting.
- Participate in operation excellence and continuous improvement activities.

**Qualifications**:

- Minimum qualification: Grade 12 or equivalent qualification
- 3+ years working experience in dispatch
- Excellent communication skills: Afrikaans and English (written and verbal)
- Valid forklift license with experience of driving
- Valid SA driver’s license and reliable transport
- Proficient in Microsoft Office and ERP systems
- SAP experience advantageous
- Strong sense of time management and prioritisation
- Able to work independently and within a team
- Excellent numeracy and problem-solving skills
- Excellent leadership and organisational skills
- Customer orientated