Junior Linux Administrator

**Job Summary**

The primary purpose of the junior Linux administrator is to engage with customers who contact the service desk for assistance with basic Linux problems. The junior Linux administrator will also aid the mid/senior Linux administrators to perform their daily support tasks.

**Duties and responsibilities**

**Site Audits**:

- The junior Linux administrator will be responsible to conduct site audits prior to the installation of Firewall7, LinExchange and Datashield7.

**Monitoring**:

- Monitor servers and services
- Report outdated / insufficient hardware.
- Investigate why checks are failing, escalate when necessary.
- Contact clients when their site is down and provide first line assistance.

**Installations**:

- Hardware migrations
- Assemble hardware for new and existing clients.
- Installation of Firewall7 and Datashield7.
- Configuration of Firewall7 and Datashield7.
- Document all changes to exiting site infrastructure / network.
- Provide client education after installing new products.
- Create and maintain DNS records for new and existing clients.

**Support**:

- Provide Linux support to customers through the CRM as well as telephonic support.
- Provide Linux support to SevenC resellers through our communications channels.
- Provide feedback to clients on tickets that cannot be resolved immediately.
- Create tickets, if there is no ticket for a specific customer query.

**Other**:

- Must be able to work well in teams
- Must be able to train and guide junior technicians
- Excellent communications Skills
- Must have a drivers' license
- Must be willing to travel where necessary

**Requirements and Qualifications**
- 2+ years of Linux experience
- 2+ years of service desk experience
- L1 - SevenC Internal Linux Exam

**Advantageous Qualifications**:

- Red Hat Certified System Administrator (RHCSA)
- LPIC 1

**Remuneration**:

- Salary negotiable at Total Cost to Company
- Pension
- Afterhours
- Bonus

**Job Types**: Full-time, Permanent

COVID-19 considerations:
All employees and visitors are required to observe SevenC Computing Covid-19 Policies without exceptions

Expected Start Date: 2023/02/01