Copywriter

5 months ago


Benoni, South Africa AFFINITY HEALTH MEDICAL INSURANCE Full time

**Job Summary**

Developing clear, concise, and accurate written materials related to GRC policies, procedures, and best practices. Reviewing and managing documents and public-facing material for the company.

**Key Performance Areas**
- Develop, review and update all written and published content.
- Manage and maintain the document control processes.
- Communicate and collaborate with key stakeholders.

**Key Tasks**

**Develop, review and update all written and published content**
- Develop clear, accurate, and engaging written materials related to GRC topics, communications, and product material.
- Ensure content meets regulatory requirements, company style guides, and target audience needs.
- Maintain high grammar, punctuation, and spelling standards in all written materials.
- Craft clear, concise, and engaging content tailored to the target audience's level of understanding (e.g., executives, managers, employees).
- Utilise appropriate writing styles and tones depending on the content type (e.g., formal for policies, informative for training modules).
- Regularly review existing written materials for accuracy, completeness, and alignment with current regulations, policies, and best practices.
- Regularly review existing GRC written materials for accuracy, completeness, and alignment with current regulations, policies, and best practices.
- Work with internal publishing teams or content management systems (CMS) to publish and distribute finalised GRC materials.

**Manage and maintain the document control processes.**
- Develop and maintain an inventory of all published content, including version control and access controls.
- Develop and implement procedures for document creation within the GRC team, ensuring proper version control and authorship tracking.
- Establish guidelines for document naming conventions, formatting, and metadata tagging for easy searchability and retrieval.
- Create and maintain templates for commonly used GRC documents (e.g., policies, procedures, training materials) to ensure consistency and efficiency.
- Implement a document submission and review system, potentially involving workflows and approval processes.
- Maintain an up-to-date document register that lists all controlled documents, their versions, status, and location within a document control system.
- Prioritise content development and update based on urgency, regulatory changes, or identified knowledge gaps within the organisation.
- Maintain a clear understanding of the content lifecycle, from initial development to publication, archiving, and potential retirement.

**Communicate and collaborate with key stakeholders.**
- Work closely with internal stakeholders (e.g., HR, IT, Marketing and Design) to understand their communication needs and tailor content accordingly.
- Collaboratively review drafts to ensure technical accuracy, align content with Subject Matter Experts’ intent, and bridge any knowledge gaps for the target audience.
- Maintain open communication channels to address questions or clarifications arising during the writing process.
- Collaborate on developing communication plans to ensure clear and consistent messaging on GRC initiatives and policies.
- Proactively keep stakeholders informed on the progress of content development and address any concerns they may have.
- Craft executive summaries or leadership presentations that effectively convey key messages concisely and impactfully.
- Clearly communicate deadlines, expectations, and project timelines to ensure stakeholders are always kept informed of expectations.

**Essential Qualifications (i.e. Have-to-Have: Deal Breakers)**
- Matric

**Desirable Qualifications (Nice-to-Have: Deal Enhancers)**
- NQF 6 or higher in communications, language, copywriting or other such similar field.

**Essential Experience (Have-to-Have: Deal Breakers)**
- 2 years writing copy, journals, legal opinions or academic articles.
- Any experience in governance, risk, or compliance-related fields.

**Desirable Experience (Nice-to-Have: Deal Enhancers)**
- Experience in the Financial Services Industry

**Knowledge and Skills (stick to KEY requirements)**
- Strong understanding of core GRC principles

Pay: Up to R25 000,00 per month


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