Manual Test Lead/qa Lead

3 weeks ago

Sandton, South Africa Blue Label Telecoms Full time

**About The Company**

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitized. Our Blu-approved brand is the face of our service offering and is underpinned by world-class technology. platform for both online and offline commerce. With a point-of-sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.

**Job Purpose**

Responsible for acting as the technical lead for the Quality Assurance team ensuring that the testing of Blue Label Technology supporting software products produced meet both functional and non-functional requirements. Provides guidance to the team on a combination of manual and automated tests, including the analysis, documentation and reporting of issues found during testing to ensure the delivery of quality service for internal and external clients.

**RESPONSIBILITIES**

**Test Planning and Management**
- Provide high level estimates, against high-level requirements, for work items as they progress through a demand management system
- Provide detailed test estimates for upcoming tasks as input into sprint or project planning
- Review and refine high-level business requirements and transform these requirements into test artifacts
- Assist and guide team in creating, documenting and implementing test plans, test cases and test strategies
- Collaborate with internal teams, clients and vendors to identify, troubleshoot, investigate and resolve issues and improve product features, documenting any changes and resolutions as may be required
- Establish test automation guidelines and tools to promote test delivery efficiencies

**Test Planning and Management**
- Create and maintain technical documentation, define technical documentation templates and prescribed policies and procedures
- Ensure that the requisite technical supporting documentation, in line with the established Blue Label Technology development standards and internal policies is created and adhered to at all times
- Build and maintain a test environment that is representative of production
- Fix Verification/Impact Analysis: Developing or recommending solutions to fix any problems discovered during testing
- Reproduce issues and verify no further regressions are caused by the fix
- Breakdown, prioritize and execute tasks to achieve product deliverables per sprint
- Provide estimates for initial high-level requirements and more detailed estimates for upcoming tasks as input into sprint planning
- Ensure that the testing conducted is in line with the output and success requirements of the applicable sprint
- Report test results and conduct defect trend analysis

**Test Planning and Management**
- Verify that Blue Label Technology and delivers software solutions that are of appropriate quality and delivered in line with any applicable contractual obligations
- Conduct and manage handover processes from QA to Operations for accurate implementations within the production environment

**Self-Management**
- Set an example through personal quality and productivity standards and ways of working with others
- Plan and prioritise, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change
- Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs

**Team Support and Direction**
- Through effective inspirational leadership, facilitate the creation of accountable, full service teams who understand and strive to meet the needs of all stakeholders
- Role model behavior and motivate team members in line with the core values
- Provide support and guidance on on-the-job training, coaching and mentoring to team
- Develop, promote and direct the implementation of equal opportunities policies in all aspects of the company’s work
- Communicate and maintain trust relationships with shareholders, business partners and authorities

**Behavioural Competencies**
- Ensures Accountability
- Manages Complexity
- Communicates Effectively
- Courage
- Instills Trust
- Plans and Aligns
- Collaborates
- Decision Quality
- Drives Results

**Education**
- Matic
- Bachelor of Science majoring in Computer Science or equivalent prior learning

**Experience**
- Minimum of 3 years’ experience in testing environment in a similar role
- Certified Test Analyst
- Experience supervising a technical team advantageous

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